Experience

Inhabitr

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Operations Associate

  • Jun 2022 - Present



Dinero Software Pvt Ltd

• India
• Information Technology & Services
• 1 - 100 Employee

• Customer Care Agent

  • Mar 2022 - Jun 2022



RARA CRAFTS PRIVATE LIMITED

• India

• Senior Customer Service Executive

  • Jun 2016 - Feb 2021

  ● Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. ● Managed call center daily operations, telephone call response tracking, computer system report generation enumeration and departmental growth ● Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers. ● Supervise the work of office, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. Show less

• Customer Service Executive

  • Apr 2013 - Jun 2016

  ● Interacting with banks customer Service team, responding to their questions and guiding them to the appropriate service. ● Record and maintain files or records of customer requests, work or services performed, or other dispatch information. ● Monitor inventory levels and requisition or purchase supplies as needed. ● Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.