Mohammed Ashraf Khan

System Administrator at Elitser Recruitment Services
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Contact Information
us****@****om
(386) 825-5501
Location
Abu Dhabi Emirate, United Arab Emirates, AE

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Credentials

  • Microsoft Certified Solutions Expert: Productivity Certification
    Microsoft
    Sep, 2016
    - Oct, 2024
  • Microsoft Certified Solutions Expert (MCSE)
    Microsoft
    Jun, 2016
    - Oct, 2024
  • Microsoft Certified Solutions Associate: Windows Server 2012
    Microsoft
    May, 2016
    - Oct, 2024
  • Microsoft Certified IT Professional: Enterprise Support Technician
    Microsoft
    Apr, 2016
    - Oct, 2024
  • ITIL Foundation Level
    PeopleCert

Experience

  • Elitser Recruitment Services
    • United Arab Emirates
    • Staffing and Recruiting
    • 1 - 100 Employee
    • System Administrator
      • Dec 2020 - Present
  • Orient IT Services
    • United Arab Emirates
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Solutions Architect
      • Feb 2019 - Present
  • Linedata
    • France
    • Software Development
    • 700 & Above Employee
    • NOC Team Lead
      • Jan 2016 - Feb 2019

      Worked as a NOC Team Lead - Responsible for managing a team for 9 people, managed technical \ non-technical escalations, handle projects from end to end. Project Management Incident Management Change Management Escalation Management Worked as a NOC Team Lead - Responsible for managing a team for 9 people, managed technical \ non-technical escalations, handle projects from end to end. Project Management Incident Management Change Management Escalation Management

  • Wipro Bpo Solutions Limited
    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Technical Consultant / Escalation Engineer
      • Dec 2010 - Jan 2016

      Worked as a Technical Consultant (Support \ Escalation Engineer) for Microsoft Active Directory, Exchange & SharePoint Servers. Worked as a Technical Consultant (Support \ Escalation Engineer) for Microsoft Active Directory, Exchange & SharePoint Servers.

  • Sitel
    • Australia
    • Telecommunications
    • 200 - 300 Employee
    • Technical Support Executive
      • Dec 2009 - Dec 2010

      Worked as a technical Support engineer, Providing on call \ remote support for end users based out of North America region. Worked as a technical Support engineer, Providing on call \ remote support for end users based out of North America region.

  • Sutherland
    • Information Services
    • 1 - 100 Employee
    • Sr. Technical Support Executive
      • Jan 2009 - Jul 2009

      Worked as a Sr. Technical Support Engineer for Dell to provide Technical support to the end users that are based in North America. Worked as a Sr. Technical Support Engineer for Dell to provide Technical support to the end users that are based in North America.

    • Sr. Associate
      • Mar 2006 - Nov 2008

      Provide on call & remote Technical Support for MS office. Provide on call & remote Technical Support for MS office.

Education

  • Sikkim Manipal University, Gangtok
    Bachelor of Science (BSc), Information Technology
    2014 - 2018

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