Experience

InterContinental Durrat Al Riyadh Resort & Spa
• Saudi Arabia
• Hospitality
• 1 - 100 Employee
• Receptionist

  • May 2023 - Present


Aloft Hotels

• United States
• Hospitality
• 700 & Above Employee

• Receptionist

  • Apr 2023 - May 2023

   Always demonstrate a high level of customer service with hotel standards  Achieve positive outcomes from guest queries in a timely and efficient manner.  Preform all Check-in and Checkout- out Tasks through Opera System.  Allocating guests their rooms and providing keys  Preparing room bills and ensuring prompt payments  Always demonstrate a high level of customer service with hotel standards  Achieve positive outcomes from guest queries in a timely and efficient manner.  Preform all Check-in and Checkout- out Tasks through Opera System.  Allocating guests their rooms and providing keys  Preparing room bills and ensuring prompt payments


Zahid Travel
• Saudi Arabia
• Travel Arrangements
• 1 - 100 Employee
• Customer Experience Representative

  • Dec 2022 - Mar 2023


Le Méridien Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Front Desk Agent

  • Apr 2022 - Dec 2022

  Always demonstrate a high level of customer service with hotel standardsAchieve positive outcomes from guest queries in a timely and efficient manner. ➢ Preform all Check-in and Checkout- out Tasks through Opera System.Allocating guests their rooms and providing keysPreparing room bills and ensuring prompt payments

• At your Service agent

  • Oct 2020 - May 2022

  ➢ Trains or assists with training new telephone operators in performance of job duties.➢ Receives guest messages and deliver the same to the guest.➢ Handles guest complaints and other related problems and reports to management.➢ Logs all wake-up call requests and performs wake-up call services.➢ Directs call to guest rooms, staff, or departments through the Opera system.



فن المعمار

• Supervisor

  • May 2015 - Feb 2020

  - التأكد من اتمام الاعمال المناطة بالموظفين. - رفع التقارير للرئيس المباشر. - التأكد من اتمام الاعمال المناطة بالموظفين. - رفع التقارير للرئيس المباشر.