Experience

Seetec Pluss

• Staffing and Recruiting
• 300 - 400 Employee

• Employer Account Executive

  • Jan 2022 - Present



Workpays

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Engagement Broker

  • Apr 2021 - Nov 2021

  Network and marketing NEET programme supporting young persons (aged 15-24) into employment, education or apprenticeships/traineeships. Building business networks with referral providers and support services working with young people and building business relationships with employers across all industry sectors to assist in sourcing candidates for vacancies. Working alongside training providers and colleges to source apprenticeships. Supporting our young learners into a progression routeway and to open up opportunities. Building business and network partnerships with local and national companies. Show less



Knowledgepool

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Learner Support Officer

  • Mar 2018 - Aug 2019

  Main responsibilities include liaising and frequently communicating with clients to ensure learners are placed into the appropriate work experience, as well as ensuring them with job opportunities where available. Mentor and support learners throughout their pre-employment journey. Track the career progression of learners post their pre-employment completion with CTP. Undertake visits to both classroom and work experience placements in order to provide support to both learners and Trainers and evaluate the effectiveness of the learning provision. Track and record learner information and use data to track learner progression and achievement. Support effective dialogue and communicate between the learner and the client. Working in collaboration with learners and employers to devise in-placement action plans and reviews to ensure retention, development and employment. Carry out record keeping and reporting in relation to Health and Safety within CTP. Undertake such other duties compatible with the post as may be required to support the business Show less

• Regional Support Officer

  • Sep 2015 - Mar 2018

  Main responsibilities are Invigilating FS tests as well as planning and booking them for trainees.Interacting/supporting trainees with FS Maths and English. Supporting tutors in classrooms as well as employer and learner engagement. Contacting and communicating with employers to collect time sheets for trainees and processing their travel expenses on a weekly basis whilst learners are on work placement. Travelling to different cohorts across the region and assisting with first day sign ups and ID verifying using MyWorkSearch CRM System. Show less



Balti Bazaar Indian Restaurant

• Stourbridge

• Head Waiter

  • Aug 2014 - Jul 2015

  Main responsibilities were taking orders face to face as well as over the phone. Liaising with customers, facilitate events, take bookings etc. Engage in conversation with customers and used my key skills in order to maximise the level of customer satisfaction. I also dealt with various queries as well as dealing with irate customers in a calm and professional manner. I ensured all work areas were kept clean and tidy as well as monitoring cash flow and stock replenishment. As a headwaiter, I had to delegate and make decisions while working under pressure. Show less



Wok Wala

• Ilford, United Kingdom

• Shift Manager

  • Aug 2013 - Aug 2014

  Main duties included managing the outlet and staff at busy periods. Taking orders over the phone as well as face to face. Preparing and cooking various types of oriental food items by selecting the right ingredients and ensuring quality was maintained. using key skills to interact with customers to build rapport and deliver excellent customer service. Monitoring cash flow with a high level of responsibility. Always worked using own initiative and mostly unsupervised. Facilitating events and parties by liaising with customers and internal organisations. Always worked on promotion of services with the team through advertising in order to raise profile of the takeaway. Using customer feedback to ensure the quality was being maintained and sharing best practice with the team. Responsible for stock replenishment and overall maintenance. Show less



Spices Indian Restaurant

• Canada
• Restaurants
• 1 - 100 Employee

• Waiter

  • Sep 2012 - Jun 2013

  Main responsibilities were taking orders face to face as well as over the phone. Liaising with customers, facilitate events, take bookings etc. Engage in conversation with customers and used my key skills in order to maximise the level of customer satisfaction. I also dealt with various queries as well as dealing with irate customers in a calm and professional manner. I ensured all work areas were kept clean and tidy as well as stock replenishment. Main responsibilities were taking orders face to face as well as over the phone. Liaising with customers, facilitate events, take bookings etc. Engage in conversation with customers and used my key skills in order to maximise the level of customer satisfaction. I also dealt with various queries as well as dealing with irate customers in a calm and professional manner. I ensured all work areas were kept clean and tidy as well as stock replenishment.