Experience

Arabian Computer Company (ACC)

• Internet Publishing
• 1 - 100 Employee

• Technical Support Engineer

  • Sep 2021 - Present

  Khartoum, Khartoum State, Sudan • Installed, maintained, UPS devices, desktops, photocopiers, Printers and circuites boards. • Set up operating systems (e.g., windows, Linux). • Assisted to implement engineering projects (e.g., Networking, Data Centres) and CCTV systems. • Supervised engineering projects and site survey’s for installations and maintenance projects. • Supervised testing operations for technology products and devices to guarantee their quality. • Delivered high-quality of customer services,… Show more • Installed, maintained, UPS devices, desktops, photocopiers, Printers and circuites boards. • Set up operating systems (e.g., windows, Linux). • Assisted to implement engineering projects (e.g., Networking, Data Centres) and CCTV systems. • Supervised engineering projects and site survey’s for installations and maintenance projects. • Supervised testing operations for technology products and devices to guarantee their quality. • Delivered high-quality of customer services, and prepare necessary data sheets and company Ideal proposals and offers for clients to meet their needs.

• Technical support trainee

  • Sep 2021 - Dec 2021

  Khartoum, Khartoum State, Sudan technical support trainee.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• IT support

  • Feb 2019 - Sep 2021

  Khartoum, Khartoum State, Sudan • Offered on-demand technical support and troubleshooting services. • Performed full troubleshooting to PCs, laptops and other technology device’s (Software and hardware), then providing technical solutions. • Carried out outsource services (Projects assisting). • Delivered high quality of customer services.