Experience

The Thought Factory DMCC

• United Arab Emirates
• Telecommunications
• 1 - 100 Employee

• Management Information System Coordinator

  • Aug 2020 - Present

• MIS COORDINAOR

  • Aug 2020 - Dec 2022

  Duties/Responsibilities -Preparing MIS Report & Presentation, Submitting Daily & Monthly for management approval.-Process Sales lead through CRM & Gathering sales report from Database daily & Monthly.-Preparing Projection Report based on target & make presentation weekly & Monthly Basis.-Store and sort financial and non-financial data in electronic from & presents reports.-Ensure the adequacy of sales-related information, equipment & materials to achieve targets.-Coordinating the sales team by managing schedules, filling important documents & communicating relevant information's.-Monitor the team's progress, identify shortcomings & propose improvements. Show less



Grameenphone Ltd

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Customer Service Officer

  • May 2018 - Jan 2021

  Duties/Responsibilities - Deals with the corporate clients & handle their queries,assess their needs and assist them accordingly. - Customer support,handling complaints. - Assist customers with their complaints and forward complaints to concern department. - Provide quality service to customers via telephone helpline. Duties/Responsibilities - Deals with the corporate clients & handle their queries,assess their needs and assist them accordingly. - Customer support,handling complaints. - Assist customers with their complaints and forward complaints to concern department. - Provide quality service to customers via telephone helpline.