Mohammed Alami
Operations Manager at ARCO Jordan- Claim this Profile
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Arabic Native or bilingual proficiency
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English Full professional proficiency
Topline Score
Bio
Experience
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DNA Lifestyle
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Jordan
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Retail
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1 - 100 Employee
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Operations Manager
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Apr 2022 - Present
• Operating & managing an efficient workflow between the Backoffice and live stores.• Service quality, selling skills and product knowledge training for all sales staff members.• Monitoring all the live operations of all 5 retail stores.• Developing planks and ensuring that targets are achieved according to forecast.
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E-commerce Operations Manager
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Feb 2021 - Present
• Managing the day-to-day operations of the ecommerce business, including customer service and inventory management.• Evaluating website performance to determine which elements need improvement. • Ensuring all orders are being delivered within a timely fashion and achieving customer satisfaction.• Developing strategic plans for improving the company’s ecommerce presence over time to increase sales.
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Department Manager
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Sep 2018 - Feb 2021
• Supervising team members, delegating their responsibilities, managing their shift schedules, and managing their discipline and performance.• Merchandising and focusing on displaying the products in a visually appealing manner to lead better sales.• Monitoring sales numbers and achieving targets according to sales forecast.
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Etisalat UAE
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United Arab Emirates
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Telecommunications
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700 & Above Employee
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Network Designer
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Apr 2018 - Aug 2018
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Robotika Trading
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Dubai, United Arab Emirates
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Sales Department
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Nov 2016 - Aug 2018
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Cisco
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United States
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Software Development
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700 & Above Employee
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Network Designer
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Jun 2016 - Dec 2017
• Analyze existing networks and then design and create customized networks and computer systems to achieve business requirements. • Analyze existing networks and then design and create customized networks and computer systems to achieve business requirements.
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Education
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American University in Dubai
Computer Engineering