Mohammed Alami

Operations Manager at ARCO Jordan
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Contact Information
us****@****om
(386) 825-5501
Location
Amman, Jordan, JO
Languages
  • Arabic Native or bilingual proficiency
  • English Full professional proficiency

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Bio

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Experience

    • Jordan
    • Retail
    • 1 - 100 Employee
    • Operations Manager
      • Apr 2022 - Present

      • Operating & managing an efficient workflow between the Backoffice and live stores.• Service quality, selling skills and product knowledge training for all sales staff members.• Monitoring all the live operations of all 5 retail stores.• Developing planks and ensuring that targets are achieved according to forecast.

    • E-commerce Operations Manager
      • Feb 2021 - Present

      • Managing the day-to-day operations of the ecommerce business, including customer service and inventory management.• Evaluating website performance to determine which elements need improvement. • Ensuring all orders are being delivered within a timely fashion and achieving customer satisfaction.• Developing strategic plans for improving the company’s ecommerce presence over time to increase sales.

    • Department Manager
      • Sep 2018 - Feb 2021

      • Supervising team members, delegating their responsibilities, managing their shift schedules, and managing their discipline and performance.• Merchandising and focusing on displaying the products in a visually appealing manner to lead better sales.• Monitoring sales numbers and achieving targets according to sales forecast.

    • United Arab Emirates
    • Telecommunications
    • 700 & Above Employee
    • Network Designer
      • Apr 2018 - Aug 2018

  • Robotika Trading
    • Dubai, United Arab Emirates
    • Sales Department
      • Nov 2016 - Aug 2018

    • United States
    • Software Development
    • 700 & Above Employee
    • Network Designer
      • Jun 2016 - Dec 2017

      • Analyze existing networks and then design and create customized networks and computer systems to achieve business requirements. • Analyze existing networks and then design and create customized networks and computer systems to achieve business requirements.

Education

  • American University in Dubai
    Computer Engineering
    2012 - 2016

Community

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