Experience

Madar Egypt

• Egypt
• Wholesale Building Materials
• 1 - 100 Employee

• Sales Supervisor

  • Apr 2016 - Present



Alcazr Fine Woods

• IT Manager

  • Feb 2013 - Dec 2014

   Monitoring & Installing and Troubleshooting the Communication Network.  Responsible for the system upgrade and reporting.  Networking concepts (switches and routers configuration).  Monitoring and follow up the network problems with Factory.  Monitoring and follow up the network problems with Showroom.  Troubleshooting the hardware (Laptop, PCs, printers, modems) and follow up the hardware.  Troubleshooting the network services such as printing, email service and internet access.  Manage my Team and distribute the work between them.  Controlling the company Hosting and Domain.  Adding and removing the company emails & modify the Emails sizes.  Setting up emails protection from viruses.  Gathering information for the best ERP program. Show less



Egyptian Industrial Systems ( EIS )

• IT Engineering ( Contract )

  • Feb 2010 - Dec 2013

   Engineering computer (Maintenance & Network).  Monitoring & Installing and Troubleshooting the Communication Network.  Networking concepts (switches and routers configuration).  Maintenance the computers for the company and purchase the Computer requirements and their accessories  Engineering computer (Maintenance & Network).  Monitoring & Installing and Troubleshooting the Communication Network.  Networking concepts (switches and routers configuration).  Maintenance the computers for the company and purchase the Computer requirements and their accessories



Automation Egypt

• IT Engineering ( Contract )

  • Jun 2009 - Dec 2013

   Engineering computer (Maintenance & Network).  Monitoring & Installing and Troubleshooting the Communication Network.  Networking concepts (switches and routers configuration).  Maintenance the computers for the company and purchase the Computer requirements and their accessories.  Engineering computer (Maintenance & Network).  Monitoring & Installing and Troubleshooting the Communication Network.  Networking concepts (switches and routers configuration).  Maintenance the computers for the company and purchase the Computer requirements and their accessories.



Advanced Electronic Engineering ( AEE )

• IT Manager

  • Sep 2003 - Jan 2013

   Monitoring & Installing and Troubleshooting the Communication Network. Networking concepts (switches and routers configuration). Monitoring and follow up the network problems with Factory. Troubleshooting the hardware (Laptop, PCs, printers, modems) and follow up the hardware. Troubleshooting the network services such as printing, email service and internet access. Manage my Team and distribute the work between them.

• Technical Support Engineer

  • Jan 2006 - Sep 2009

   Monitoring & Installing and Troubleshooting the Communication Network. Networking concepts (switches and routers configuration). Monitoring and Planning network with Factory. Troubleshooting the hardware (Laptop, PCs, printers, modems) and follow up the hardware. Troubleshooting the network services such as printing, email service and internet access. Backup and Restore data. Troubleshooting Outlook Express and MS Outlook.



Al Cazar Fine Woods ( Contract )

• IT Engineer (Maintenance & Network)

  • Jan 2008 - Dec 2012

   Monitoring & Installing and Troubleshooting the Communication Network for the factory & the Head Office ( Wire & Wireless ).  Networking concepts (switches and routers configuration).  Maintenance the computers for the company and purchase the Computer requirements and their accessories.  Monitoring & Installing and Troubleshooting the Communication Network for the factory & the Head Office ( Wire & Wireless ).  Networking concepts (switches and routers configuration).  Maintenance the computers for the company and purchase the Computer requirements and their accessories.



El Shourok Company of melamine resins (formerly Al Sheriff) ( Contract )

• IT Engineering

  • Jun 2004 - Jun 2010

   Engineering computer (Maintenance & Network).  Monitoring & Installing and Troubleshooting the Communication Network. Networking concepts (switches and routers configuration). Monitoring and Planning network with Factory. Troubleshooting the hardware (Laptop, PCs, printers, modems) and follow up the hardware. Troubleshooting the network services such as printing, email service and internet access. Backup and Restore data. Troubleshooting Outlook Express and MS Outlook. Maintenance the computers for the company and purchase the Computer requirements and their accessories. Show less

• IT Engineer (Maintenance & Network)

  • Jan 2004 - Jan 2010

   Monitoring & Installing and Troubleshooting the Communication Network. Networking concepts (switches and routers configuration). Monitoring and Planning network with Factory. Troubleshooting the hardware (Laptop, PCs, printers, modems) and follow up the hardware. Troubleshooting the network services such as printing, email service and internet access. Backup and Restore data. Troubleshooting Outlook Express and MS Outlook. Maintenance the computers for the company and purchase the Computer requirements and their accessories. Show less



Advanced System (07770500 Super Net) (Domains , Hosting ,DesignWebsite)

• Technical Support Engineer

  • Sep 2003 - Dec 2005

   Monitoring & Installing and Troubleshooting the Communication Network.  Responsible for the system upgrade and reporting.  Following up with hardware providers regarding new hardware technologies and prices.  Solving the customer's problems through the telephones & email of free number 07770500 Super Net.  Monitoring, Analysis, fixing & reporting all problem related with 07770500 Dial up.  Updating our sites of new idea.  Monitoring competition and prices for distributions.  Follow up of the site and its services.  Maintenance the computers for the company and purchase the Computer requirements and their accessories.  Uploading of news on the site.  Technical Support for "Elmage3" "المرجع" learning CDs. (A Subsidiary of M .A. Shams)  Technical Support for "ATS ( Arabian Telecommunication Services) سوبر كارد الكروت المدفوعة مقدما ( Prepaid Calling Cards Super Card ) "(A Subsidiary of M .A. Shams)  Making Full Network for Factory & Head Office for Basmatio Restaurants. (A Subsidiary of M .A. Shams) Show less



Alexandria established (Talaat Mustafa)

• Engineering computer (Maintenance & Network). ( Training )

  • Jun 2003 - Aug 2003

   Monitoring & Installing and Troubleshooting the Communication Network.  Networking concepts (switches and routers configuration).  Monitoring & Installing and Troubleshooting the Communication Network.  Networking concepts (switches and routers configuration).