Operation & LMS Administrator

• Jul 2021 - Present

Responsible for Operating & Coordinating LMS Administration with Pre and Post Training, Administrating pre and Post online Assessments, Generation Reports, Preparation the Material for the Training, Preparing Certificate for the clients, Making Reservation Training Halls, Online Assessments, Invoices processing, coordination with clients, preparing time sheet, preparing power point presentations. Responsible for Operating & Coordinating LMS Administration with Pre and Post Training, Administrating pre and Post online Assessments, Generation Reports, Preparation the Material for the Training, Preparing Certificate for the clients, Making Reservation Training Halls, Online Assessments, Invoices processing, coordination with clients, preparing time sheet, preparing power point presentations.

Operations & LMS Administrator

• Jul 2021 - Present

Operations Assistant

• Feb 2021 - Jul 2021

Coordinated with development and quality assurance teams to maintain schedules. Maintained customer loyalty to guarantee continued business growth. Actively listened to client objectives and concerns to maximize satisfaction. Motivate team members and junior staff to exceptional performance. Supplied information and schedules for year-end audits. Created weekly shortage reports identifying supplies and critical need in a timely manner Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Identify and assess customers’ needs to achieve satisfaction Show less

Operations Team Member

• Feb 2019 - Feb 2021

Managed full project life cycle for clients and ensured top quality deliveries. Secure patients demographics and medical information by using great discretion that all the procedures are in sync with HIPPA compliance and regulations. Negotiate with Insurances to resolve any known problems to help reduce AR by making phone calls sending disputes to help get claims paid with in a timely manner . Develop and implement Prior Authorization work flow , policies and procedures. Assist with medical records to expedite approvals and ensure that appropriate followup is performed Coordinated with development and quality assurance teams to maintain schedules. Maintained customer loyalty to guarantee continued business growth. Actively listened to client objectives and concerns to maximize satisfaction. Resolved daily Health care Referrals and deliver to PCC on a timely manner. Motivate team members and junior staff to exceptional performance. Supplied information and schedules for year-end audits. Show less

Operation Team Member

• Mar 2013 - 2018

Responsible for Operating & Coordinating with Pre and Post Training, Generation Reports, Preparation the Material for the Training, Preparing Certificate for the clients, Making Reservation Training Halls, Online Assessments, Invoices processing, coordination with clients, preparing time sheet, preparing power point presentations. Responsible for Operating & Coordinating with Pre and Post Training, Generation Reports, Preparation the Material for the Training, Preparing Certificate for the clients, Making Reservation Training Halls, Online Assessments, Invoices processing, coordination with clients, preparing time sheet, preparing power point presentations.