Experience

Al-Mohtaseb

• Saudi Arabia
• Retail
• 1 - 100 Employee

• Special Projects Manager and Business Analyst

  • Oct 2019 - Present

  Key Achievements: • Built trust-based relationships with clients across KSA regions and ensured their satisfaction by collecting feedback and solving after-sales issues, resulting in increased client retention and loyalty. • Developed a strategic plan with clear objectives and goals using the OKRs methodology and ensured key stakeholders' commitment. • Revamped the operations in a department by analyzing the workflow of the procedures digitizing ~50% of the processes, resulting in smoother workflows, increased employee satisfaction, and reduced operational costs. • Restructured multiple departments by identifying functional gaps and creating new roles with clear responsibilities, resulting in improved communication, collaboration, and resource allocation. • Streamlined business operations by outsourcing non-core functions (such as Legal, and Marketing), resulting in significant cost savings while maintaining quality, and allowing the organization to focus on its core competencies. Show less


تِلِبَاثِي | Telepathy
• Saudi Arabia
• Broadcast Media Production and Distribution
• 1 - 100 Employee
• Volunteer

  • May 2023 - Present


Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Project Management Freelancer

  • Jan 2019 - Sep 2021

  Key Achievements: • Managed +4 end-to-end projects worth ~250K SAR for a woodworking furniture company, overseeing the entire process, from collecting clients' requirements to final implementation, including the supervision of the supply chain of materials and hardware for each project. • Managed +5 events worth ~600K SAR for several entities, facilitating the entire process, from selecting the venue, identifying the target segment, and pricing, to full execution supervision with relevant vendors. Show less


Moore Global
• United Kingdom
• Accounting
• 700 & Above Employee
• External Auditor

  • Jan 2018 - Apr 2018