Experience

4th Dimension Innovation

• United Kingdom
• Insurance
• 1 - 100 Employee

• Claims Handler

  • Feb 2022 - Present



Arvato CRM Solutions

• United Kingdom
• Outsourcing and Offshoring Consulting
• 300 - 400 Employee

• Customer Relations Consultant (BMW UK)

  • Sep 2021 - Feb 2022

• Grant application advisor (Department of Business Energy & Industrial Strategy

  • Feb 2021 - Sep 2021



EM360Tech

• United Kingdom
• Technology, Information and Media
• 1 - 100 Employee

• Client Manager

  • Sep 2020 - Nov 2020



Optimum Pallets Limited

• United Kingdom
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Feb 2017 - Sep 2020

  Planning and completing field marketing campaigns after conducting preliminary research. Producing various literature, signage, merchandise and other materials to be used at field marketing events. Promoting business expansion opportunities to key accounts and other merchants through successful marketing programs. Attending account meetings with commercial contacts, supporting Commercial Manager. Documenting potential leads and sharing customer intelligence with the sales team. Planning and completing field marketing campaigns after conducting preliminary research. Producing various literature, signage, merchandise and other materials to be used at field marketing events. Promoting business expansion opportunities to key accounts and other merchants through successful marketing programs. Attending account meetings with commercial contacts, supporting Commercial Manager. Documenting potential leads and sharing customer intelligence with the sales team.



AAH Pharmaceuticals

• United Kingdom
• Wholesale
• 700 & Above Employee

• Field Sales Manager

  • Feb 2015 - Feb 2017

  Managed a territory of approximately 100 accounts contributing to a total yearly revenue of £3.1 million. Tender managed buying groups with document organisation and collaborative strategies to achieve goal alignment. Visited 25 customers a week. Executed customer analysis to identify potential increase in volume and new product lines. Achieved full bonus payment within first year of role. Managed a territory of approximately 100 accounts contributing to a total yearly revenue of £3.1 million. Tender managed buying groups with document organisation and collaborative strategies to achieve goal alignment. Visited 25 customers a week. Executed customer analysis to identify potential increase in volume and new product lines. Achieved full bonus payment within first year of role.



B&S Group

• United Kingdom
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Regional Sales Manager

  • Feb 2014 - Feb 2015

  Allocated 275 accounts within the Midlands generating a total revenue of £2.1 million.Supported telesales team in improving operations and resolving issues to deliver exceptional customer service.Monitored multiple databases to keep track of all company inventory.Created and endorsed new marketing material in order to engage new business.Achieved yearly new business target of £1.1 million.

• Account Manager

  • Feb 2013 - Jan 2014

  Responsible for handling 20/25 calls per day which contributed to £5,000+ in daily revenue.Implemented marketing strategies which resulted in growth of customer base.Identified key accounts and kept up to date on market information to maximise sales.Supported team lead with daily operational functions.Awarded certificate of star performer.