Technical Account Manager

• Jun 2022 - Present

hrsd project - project manager

• Oct 2020 - Jan 2023

HRDF Project - Project Manager

• Apr 2017 - Oct 2020

i work now to managing projects between tamkeen and hrdf ( IT )Participate in the development of the project charterDevelop a project management plan, Manage task based on the project planfacilitate and collect requerment from business and review ( BRD & BRS )managing project in execution phase and m&c phase closing projects

System Analyst

• Dec 2014 - Apr 2017

Insure all products working in high stability and users tickets are solved & decrease the AVG time to resolve tickets to 30 hours.Completing the integration between Oracle Finance & SPS (GOSI) to cover new changes and enhancements.Increase clients satisfaction by ensure their new requirement, enhancement, new features, or products done within an agreed deliver time and meet their expectation.Ensure the integrity with other integration by clearing all pending transactions, also resolve issues (Bank file for teacher program).Complete full integration between ERP financial ,HR systems and integration with ANB bank. Show less

Accountant

• Aug 2012 - Dec 2014

Became responsible for temporary and sustainable Testament and is responsible for the checks and follow-up with responsible financial reconciliations and communicate with banks and handle errors that occur and join technical team is currently in financial management in achieving the financial requirements to implement the Oracle system

Assistant Accountant

• Jan 2010 - Aug 2012

I worked in accounts receivable in recording revenue and also advances temporary and sustainable and dispensing closure at the end of the fiscal year after the completion of the rationale for exchange