Mohammad Samarqandi

Business Operations Manager at Zid | زد
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Contact Information
us****@****om
(386) 825-5501
Location
SA
Languages
  • Arabic Native or bilingual proficiency
  • English Full professional proficiency
  • Farsi Limited working proficiency

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5.0

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Abdulaziz Alhulayfi

I have worked with many professionals throughout my journey, but Mohammad was a unique one to work. I started my work journey with him, and he helped me understand the company’s internal process. His work ethics are pristine, and he is easily adjustable to a given situation. His ability to go out of his way to help others has made him stand out. Thanks a lot, man!

Mohammed Baduqeil

Mohammed is a great operationally oriented person who has great set of skills to identify and solve problems on the ground. He has proven to many of investigating the root causes of these issues by applying certain perspectives and coming up with the ideas to solve them. I believe he’s an amazing person as well.

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Credentials

  • Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk-Taking
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • PMP Course
    Binz - MOSBFC
    May, 2020
    - Nov, 2024
  • Excel: Advanced Formulas and Functions
    LinkedIn
    Oct, 2019
    - Nov, 2024
  • Tableau Essential Training
    LinkedIn
    Sep, 2019
    - Nov, 2024
  • Learning SQL Programming
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Leading Productive Meetings
    LinkedIn
    Nov, 2018
    - Nov, 2024
  • Delegating Tasks
    LinkedIn
    Oct, 2018
    - Nov, 2024
  • Onboarding New Hires
    LinkedIn
    Sep, 2018
    - Nov, 2024
  • Hiring Your Team
    LinkedIn
    Aug, 2018
    - Nov, 2024
  • New Manager Foundations
    LinkedIn
    Jul, 2018
    - Nov, 2024
  • Appreciation Certificate
    Suliman Alrajhi Colleges
  • English Certificate
    Arab Open University
  • English Certificate
    Arab Open University

Experience

    • Saudi Arabia
    • Technology, Information and Internet
    • 300 - 400 Employee
    • Business Operations Manager
      • Jan 2023 - Present

      I orchestrate and streamline various facets of organizational activities. Leveraging strategic planning and operational efficiency. I also enhance workflows, by manage resources judiciously, and contribute to the overall success of the business. My role ensures optimal performance and sustainable growth

    • Operations Manager
      • Mar 2021 - Dec 2022

      Coordinating logistics, streamline delivery processes, and optimize supply chain operations. Leveraging my expertise, I ensure timely and efficient delivery services, implemented cost-effective strategies, and maintain high standards of customer satisfaction

    • United Arab Emirates
    • Software Development
    • 700 & Above Employee
    • Country Performance Lead
      • Aug 2019 - Mar 2021

      Responsibilities: - Monitoring day to day supply KPIs, such as: CTP, Utilization, GMV, Gross Margin, beside other KPIs, to insure healthy supply for the demand. - Managing a budget of around 2 Million SAR to spend it on captain’s incentives. - Monitoring high demand areas and design push factors to increase supply availability. - Running segmented analysis for captains with different activity levels, tracking changes in performance and coming up with action plan to improve captain's… Show more Responsibilities: - Monitoring day to day supply KPIs, such as: CTP, Utilization, GMV, Gross Margin, beside other KPIs, to insure healthy supply for the demand. - Managing a budget of around 2 Million SAR to spend it on captain’s incentives. - Monitoring high demand areas and design push factors to increase supply availability. - Running segmented analysis for captains with different activity levels, tracking changes in performance and coming up with action plan to improve captain's performance.

    • Supply Chain Lead
      • Jan 2018 - Aug 2019

      Responsibilities: - Control Supply growth, analyzing data, and monitoring the flow of registrations on daily basis to insure strong supply leverage. - Developing the process of captains' recruitment, training, and online onboarding. - Drive effective captain loyalty programs and incentive schemes to have healthy captain retention, increment of NPS, and extending lifetime value of captains. - Analyzing captain throughput and KPIs that affect captain, like: utilization, billable… Show more Responsibilities: - Control Supply growth, analyzing data, and monitoring the flow of registrations on daily basis to insure strong supply leverage. - Developing the process of captains' recruitment, training, and online onboarding. - Drive effective captain loyalty programs and incentive schemes to have healthy captain retention, increment of NPS, and extending lifetime value of captains. - Analyzing captain throughput and KPIs that affect captain, like: utilization, billable utilization and billable availability. - Helped in office coordinating, where to make sure that the office is comfortable environment for colleagues, and visitors.

    • Supply Chain Associate
      • May 2016 - Dec 2017

      Responsibilities: - Recruiting, training and on-boarding captains (Drivers) to grow the supply efficiently; thereby meeting the company's growth targets. - Insure high quality output by: developing car check process, monitoring ratings, customers’ feedback, and other methods. - Continuous captain support and driving reports with suitable solutions to management for better experience. - Helped in launching the service in Taif city and maintain its improvement and growth. - Led… Show more Responsibilities: - Recruiting, training and on-boarding captains (Drivers) to grow the supply efficiently; thereby meeting the company's growth targets. - Insure high quality output by: developing car check process, monitoring ratings, customers’ feedback, and other methods. - Continuous captain support and driving reports with suitable solutions to management for better experience. - Helped in launching the service in Taif city and maintain its improvement and growth. - Led different campaigns, stunts, and events different segments. - Maintaining day-to-day records of supply growth and performance, along with other analysis.

  • Metro Line MMML Co.
    • Makkah Governorate, Saudi Arabia
    • Platform Agent
      • Aug 2018 - Aug 2018

      Metro Line MMML Co. ( Seasonal Job during Hajj months ) Responsibilities: - Coordinating with ramp agents and PSD operator to guarantee that all pilgrims entered the train safely and no one obstructing the train doors. - Organizing the flow and number pilgrims in the platform to align with the right capacity. - Cooperating with different parties, like: civil defence, ambulance, and MMML staff, to Insure pilgrim's safety & security. Metro Line MMML Co. ( Seasonal Job during Hajj months ) Responsibilities: - Coordinating with ramp agents and PSD operator to guarantee that all pilgrims entered the train safely and no one obstructing the train doors. - Organizing the flow and number pilgrims in the platform to align with the right capacity. - Cooperating with different parties, like: civil defence, ambulance, and MMML staff, to Insure pilgrim's safety & security.

    • Eatkaf Department Coordinator
      • Jun 2016 - Jun 2016

      Makkah's Alrajhi Mosque Responsibilities: - Identify schedule trends, critical activities & Pain points; and recommend suitable actions to management. - Analysing Data, and ensuring the accuracy and compatibility. Beside data entry (around 6000 people). - Review & monitor different reports from departments and subcontractors. - Handled Routine office functions (ex. Dividing tasks among team, telephone coverage, calendar management, preparing meeting agenda etc.) Makkah's Alrajhi Mosque Responsibilities: - Identify schedule trends, critical activities & Pain points; and recommend suitable actions to management. - Analysing Data, and ensuring the accuracy and compatibility. Beside data entry (around 6000 people). - Review & monitor different reports from departments and subcontractors. - Handled Routine office functions (ex. Dividing tasks among team, telephone coverage, calendar management, preparing meeting agenda etc.)

  • Metro Line MMMSL Co.
    • Makkah Governorate, Saudi Arabia
    • Ramp Agent
      • Sep 2015 - Sep 2015

      MMMSL ( Al Mashaaer Al Mugaddassah Metro Southern Line) ( Seasonal Job - Hajj season ) Responsibilities: - Coordinating with ramp agents and PSD operator to insure that pilgrims entered the train without any obstructions to doors. - Controlling the flow and number pilgrims in the platform to match with the capacity. - Cooperating with different parties, like: civil defence, ambulance, and MMML staff, to Insure pilgrim's safety & security. MMMSL ( Al Mashaaer Al Mugaddassah Metro Southern Line) ( Seasonal Job - Hajj season ) Responsibilities: - Coordinating with ramp agents and PSD operator to insure that pilgrims entered the train without any obstructions to doors. - Controlling the flow and number pilgrims in the platform to match with the capacity. - Cooperating with different parties, like: civil defence, ambulance, and MMML staff, to Insure pilgrim's safety & security.

    • Eatkaf Department Coordinator
      • Jul 2015 - Jul 2015

      Makkah's Alrajhi Mosque ( Seasonal job - Ramadan season ) Responsibilities: - Developed and managed project schedule, like: duration’s for all activities, relations between them, and resources required for each step. - Identify schedule trends, critical activities and problem areas; and recommends possible corrective actions to management. - Analysing Data, and ensuring the accuracy and compatibility, and data entry (around 6000 people). - Review & monitor different… Show more Makkah's Alrajhi Mosque ( Seasonal job - Ramadan season ) Responsibilities: - Developed and managed project schedule, like: duration’s for all activities, relations between them, and resources required for each step. - Identify schedule trends, critical activities and problem areas; and recommends possible corrective actions to management. - Analysing Data, and ensuring the accuracy and compatibility, and data entry (around 6000 people). - Review & monitor different reports from departments and subcontractors. - Handled Routine office functions (ex. Dividing tasks among team, telephone coverage, calendar management, preparing meeting agenda etc.) Show less Makkah's Alrajhi Mosque ( Seasonal job - Ramadan season ) Responsibilities: - Developed and managed project schedule, like: duration’s for all activities, relations between them, and resources required for each step. - Identify schedule trends, critical activities and problem areas; and recommends possible corrective actions to management. - Analysing Data, and ensuring the accuracy and compatibility, and data entry (around 6000 people). - Review & monitor different… Show more Makkah's Alrajhi Mosque ( Seasonal job - Ramadan season ) Responsibilities: - Developed and managed project schedule, like: duration’s for all activities, relations between them, and resources required for each step. - Identify schedule trends, critical activities and problem areas; and recommends possible corrective actions to management. - Analysing Data, and ensuring the accuracy and compatibility, and data entry (around 6000 people). - Review & monitor different reports from departments and subcontractors. - Handled Routine office functions (ex. Dividing tasks among team, telephone coverage, calendar management, preparing meeting agenda etc.) Show less

  • Ithraa Consulting Group
    • Jeddah Governorate, Saudi Arabia
    • Volunteer
      • May 2015 - May 2015

      Volunteer to promote for CYM conference in Jeddah city ( 30 hours Volunteer ) Responsibilities: - Studying the marketing, and targeting concerned consumers. - Online & Off-line advertising to targeted audience. Volunteer to promote for CYM conference in Jeddah city ( 30 hours Volunteer ) Responsibilities: - Studying the marketing, and targeting concerned consumers. - Online & Off-line advertising to targeted audience.

  • Metro Line MMMSL Co.
    • Makkah Governorate, Saudi Arabia
    • Ramp Agent 2014
      • Oct 2014 - Oct 2014

      MMMSL ( Al Mashaaer Al Mugaddassah Metro Southern Line) ( Seasonal Job - Hajj season ) Responsibilities: - Crowd control and arranging the flow of Pilgrims starting from ramps' gates to the platform. - Cooperating with different parties, like: civil defence, ambulance, and MMML staff, to ensure pilgrims safety & security MMMSL ( Al Mashaaer Al Mugaddassah Metro Southern Line) ( Seasonal Job - Hajj season ) Responsibilities: - Crowd control and arranging the flow of Pilgrims starting from ramps' gates to the platform. - Cooperating with different parties, like: civil defence, ambulance, and MMML staff, to ensure pilgrims safety & security

Education

  • Arab Open University
    Bachelor of Business Administration - BBA, Business Administration
    2013 - 2018
  • Suliman Alrajhi Colleges
    Studied medicine for a year, Medicine طب
    2012 - 2013

Community

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