Experience

FERO.AI

• United Arab Emirates
• Technology, Information and Internet
• 1 - 100 Employee

• Product Analyst

  • May 2023 - Present

  As a Product Analyst, my current role involves gathering business requirements from clients, creating comprehensive BRDs, and managing end-to-end project delivery. I excel in developing timelines and ensuring successful project implementation for clients. Currently, I am also focused on working with SaaS-based products specifically designed for delivery management systems and transport management systems.

• Natural Language Processing Team Lead

  • Jan 2021 - Apr 2023

  Accomplished NLP Team Lead skilled in managing and mentoring a team of 7-8 professionals, successfully spearheading logistics projects and developing tailored Interactive Voice Assistants (IVAs). Proficient in seamless integration with third-party software systems for optimized operations. Adept at engaging with clients, understanding requirements, and delivering exceptional IVA solutions. Strong leadership, technical expertise, and ability to thrive in fast-paced environments. Excited to leverage comprehensive logistics knowledge and drive innovation in Natural Language Processing solutions. Show less

• Natural Language Processing Engineer

  • Jul 2019 - Jan 2021

  As an NLP Engineer, I had the privilege of creating various Interactive Voice Assistants (IVAs) for esteemed logistic clients in the road freight, air freight, and sea freight industries. Some notable projects I worked on included developing IVAs for GSI Logistics, Emirates Logistics, and RSA Global Logistics. These experiences allowed me to gain expertise in designing tailored IVAs to enhance efficiency and streamline operations in the logistics sector.

• Natural Language Processing Research Intern

  • Jan 2019 - Jun 2019

  During my internship, I had the opportunity to contribute to the development of a groundbreaking Interactive Voice Assistant (IVA) called TIA, specifically designed for the freight industry.