Mohammad Riaz
Application Support Engineer at M-Brain Group- Claim this Profile
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Urdu -
Topline Score
Bio
Experience
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M-Brain Group
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Finland
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IT Services and IT Consulting
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100 - 200 Employee
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Application Support Engineer
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Nov 2017 - Present
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Falcon IT Ltd
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Reading, United Kingdom
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IT Helpdesk
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Sep 2015 - Nov 2017
• Receiving bookings via telephone and email communications. • Customer despatch (engineer on site) • Plan, organise and manage the work of subordinate staff to ensure work is accomplished in a manner consistent to organisational requirements. • 1st line troubleshooting customer issues and faults • Auditing accounts using excel and various MS packages • Laptop builds • Windows 10 Experience • Worked on Dell Laptops • Receiving bookings via telephone and email communications. • Customer despatch (engineer on site) • Plan, organise and manage the work of subordinate staff to ensure work is accomplished in a manner consistent to organisational requirements. • 1st line troubleshooting customer issues and faults • Auditing accounts using excel and various MS packages • Laptop builds • Windows 10 Experience • Worked on Dell Laptops
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Conexus
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United Kingdom
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Java Developer, Hybris Delevloper
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Oct 2013 - Mar 2015
• Gaining Hybris experience, using my existing Java skills and developing new ones • Providing support to high end clients and their customers. • involved in hosting, infrastructure and maintenance for the companies live projects • developing software for upcoming projects • rectifying issues in the code base for both existing and upcoming projects • Gaining Hybris experience, using my existing Java skills and developing new ones • Providing support to high end clients and their customers. • involved in hosting, infrastructure and maintenance for the companies live projects • developing software for upcoming projects • rectifying issues in the code base for both existing and upcoming projects
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Education
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Thames Valley University
Bachelor of Science (BSc), Computer Science -
Prospect School