Mohammad Ragab

Senior Infrastructure Consultant at Human Resources Development Fund - HRDF - KSA
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Contact Information
us****@****om
(386) 825-5501
Location
Riyadh, Saudi Arabia, SA
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency
  • French Elementary proficiency

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Credentials

  • VMware Specialist - vSAN 2021
    VMware
    Sep, 2021
    - Nov, 2024
  • Associate - Information Storage and Management Version 4.0
    Dell Technologies
    Feb, 2020
    - Nov, 2024
  • VMware Cloud on AWS – Software Defined Data Center 2019
    VMware
    Dec, 2019
    - Nov, 2024
  • VMware Certified Advanced Professional 6 - Data Center Virtualization Deployment
    VMware
    Jun, 2019
    - Nov, 2024
  • VMware Certified Professional 6.5 – Data Center Virtualization
    VMware
    Dec, 2018
    - Nov, 2024

Experience

  • Human Resources Development Fund - HRDF - KSA
    • Saudi Arabia
    • Human Resources Services
    • 700 & Above Employee
    • Senior Infrastructure Consultant
      • Feb 2022 - Present

      Leading full Infrastructure compute migration from Cisco UCS to HPE ILO servers. Leading the storage migration project from EMC VMAX to new PURE all-flash storage. Assist delivering the infrastructure needs for UEP/Jadarat project (Unified National Employment Platform), the biggest national Saudi employment platform. Advice and suggest improvements to achieve the objectives of the organization. Help client's business become more functional and successful. Implement and manage storage systems and infrastructure components for enterprise. Administer backup procedures and assist in setting up disaster recovery procedures. Provide recommendations for hardware sizing as determined by data volume and concurrent users. Maintaining, provisioning, configuring and monitoring VMware environment with 600+ VMs. Show less

  • VMware
    • United States
    • Software Development
    • 700 & Above Employee
    • Technical Support Engineer
      • Mar 2020 - Mar 2022

    • Technical Support Engineer Level 2
      • Oct 2020 - Jan 2022

      A remote customer advocate to champion specific customer needs in collaboration with field team. Applies systems analysis techniques and procedures to determine hardware or software systems functionality. Achieved VMware Top-Performer for 3 consecutive quarters. Nominated to receive ‘Q3 Above and beyond’ VMware special award.

  • Dell EMC
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • VMware Support Engineer
      • Jul 2018 - Mar 2020

  • Orange Egypt
    • Egypt
    • Telecommunications
    • 700 & Above Employee
    • Technical Support Engineer
      • Jan 2018 - May 2018

      Network and DSL services support and troubleshooting. Network and DSL services support and troubleshooting.

Education

  • Faculty of Engineering Mansoura university
    Bachelor's degree, Computer and Systems Department
    2011 - 2016
  • Information Technology Institute (ITI)
    diploma, Datacenter track
    2018 - 2018

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