Experience

Alruqee Group

• Saudi Arabia
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Business Manager, Machine Tools

  • Jan 2015 - Present

  Oversees all business functions. Manage the P&L account and achieve the sales and net profit targets of capital machines, manage the key account sales, and manage the marketing and sales activities, principals’ strategic relations, and the commercial operations. >>> CNC sheet metal processing machines from Trumpf Punching, laser cutting, bending, combination machines. >>> CNC plasma and oxy fuel cutting machine from Messer. CNC Metal cutting machine… Show more Oversees all business functions. Manage the P&L account and achieve the sales and net profit targets of capital machines, manage the key account sales, and manage the marketing and sales activities, principals’ strategic relations, and the commercial operations. >>> CNC sheet metal processing machines from Trumpf Punching, laser cutting, bending, combination machines. >>> CNC plasma and oxy fuel cutting machine from Messer. CNC Metal cutting machine tools: >>> Lathe, milling, and machining centers from Hyundai, Hankook, and Spinner >>> Turn mill solutions from WFL >>> High speed milling machines from Hermle >>> Floor boring and milling machines from Juaristi >>> Danobat >>> Coordiante measuring machines CMM from Carl Ziess >>> EDM from Mitsubishi Metal Fabrication: >>> Robotic welding and cutting solution from IGM >>> Plate rolling, dishing, and flanging machines from Haeusler

• Service Manager

  • Jan 2012 - Dec 2014

  Managed the technical services of capital machineries, improved the services quality to achieve the highest possible customer satisfactions. Managed the demand and capacity to maintain the service quality and reduce the idle time.

• Customer Service Manager

  • Sep 2009 - Dec 2011

  Managed the sales of service, parts, and consumables business, managed customers’ complaint and worked toward their satisfaction, developed new service product like preventive and predictive maintenance programs, created the awareness within customers organizations to encourage them to consume more after sales services products. Provided customer with CNC programming training.

• Service Supervisor

  • Nov 2007 - Aug 2009

  Played significant role in the process of separating the service departments in Alruqee sales companies to form a separated service entity called Alruqee Technical Services. Plan service missions, and schedule service engineers to execute service mission based on the mission technology and the service engineer skills. Insure that all spare parts and service quotation are being issued correctly and on time.



Fourth Dimension Company

• Doha, Qatar

• Automation Engineer

  • Apr 2005 - Aug 2006