Experience

Perodua Azyan Auto Sdn. Bhd

• Malaysia
• Automotive
• 1 - 100 Employee

• Team Lead - Sales Advisor

  • Feb 2018 - Present

  To present, promote and sell products/services of Perodua car to existing and prospective customers thru: 1. Sharing the vehicle specifications, its cost and benefit to meet existing and prospective customers needs 2. Establish, develop and maintain positive business and customer relationships 3. Expedite the resolution of customer problems and complaints to maximize satisfaction 4. Coordinate sales effort with team members and other departments 5. Analyze the territory/market’s potential, track sales and status reports 6. Provide input to management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services. 7. Keep abreast of best practices and promotional trends 8. Continuously improve through feedback Achievement: Achieved agreed upon sales targets and outcomes within schedule Show less



Avon

• United Kingdom
• Personal Care Product Manufacturing
• 700 & Above Employee

• Manager – Marketing Support and Services

  • Jan 2015 - Jan 2018

  1. Provide Local monitoring and tracking:a. S&OP Requirement i.e. Product Review / Demand Review / Commercial Reviewb. Effective Annual and Quarterly Planning / Synergy conference updates & participation.c. Periodical tracking on internal and external environment happenings.d. Monitor company to stay on track on growth and profitability.e. Part of team member for ad-hoc projects.2. Provide Regional and Management reportinga. Provide support services for Regional and Management needs:i. Periodic reporting of Management’s KPIsii. Track daily sales and provide action plan on day-to-day basis to recover profit short-falliii. Assist the management in preparation for APAC meeting and other business review meetings.b. Active involvement in monthly commercial review with regional team on the current and future business outlook. This meeting involve top management in charting all sales and operation direction for the company.3. Responsible to ensure marketing expenses is control within approved budgeted.a. Monthly Expense Reporting to HOM, Categories Head as well as Brand Managers.b. Monthly alignment with Finance to ensure the marketing expense within budgeted / forecasted amount.c. Review and justify the OER submission by category manager with proper P&L analysis.Achievements:1. Lead the project - 2015 and 2016 Avon Carnival nationwide. Met the expectation with sales incremental to cover the company sales gap.2. Met the expectation on S&OP requirement and all marketing standard analysis report - Local, Regional and Management needs.3. Met the expectation on Marketing expenses within approved / forecasted budget. Show less

• Manager – Sales Support and Services

  • Jun 2012 - Dec 2014

  1. Responsible to update sales force and management on Credit Dealers campaign performance.2. Managing the credit operation matters i.e. credit application, credit increase, credit transfer, credit queries.3. Managing the ASLF operation matters i.e. bonus calculation and pay-out, tagging of down line, web reporting and any ASLF complaint from field team.4. Tabulate the field sales KPI i.e. sales, number of order / headcount, and appointment and communicate effectively to sales force.5. Managing recruitment / dealer activity programs, work closely and build strong relationships with sales force team, to ensure that the programs KPI are met.6. Attended Professional Network Marketing course organised by Institute of Professional Development - Open University MalaysiaAchievements:a. Recognized for contribution in "The AVON Plan" project as core team member.b. Recognized for Service Excellence - Delight Award (January to June 2012).c. Achieved 2012 appointment KPI with great execution on appointment program i.e Ops Payung. Show less

• Manager – Golden Circles and Credit Dealer

  • Jun 2010 - May 2012

  1. Responsible to update sales force and management on Golden Circle and Credit Dealers campaign performance.2. To analyse and monitor the trend line of Golden Circle (ASLF & Non ASLF) and Credit Reps (ASLF & Non ASLF) on campaignly basis. The trend line includes risk and opportunity analysis, strength and weaknesses of dealer behaviour i.e. activity rate, average order, creation / removal of dealers, credit utilization, past due and bad debts.3. Actively seeks field feedbacks on behaviour of Golden Circle / Credit Reps (ASLF & Non ASLF) to enhance the hypotheses to support long term and short term projection for GC & Credit Dealers segment prior to formation of Annual Plan, F1 and F2 projection.4. To manage the credit operation matters i.e. credit application, credit increase, credit transfer, credit queries and ad-hoc project.Achievements:a. Won 2011 President Award for the innovation to be part of project implementation team : AVON Leadership Management System (ALM) and Centralize Data Warehouse (CDW).b. Won 2011 Pathfinder Award for leading Brand Launch - Outspoken by Fergie fragrance.c. Won 2011 Department Exemplary Award in Sales Department.d. Number of credit dealer grow from 49,500 to 63,800 dealers. Show less

• Dealer Development Analyst (July 2009 to May 2010)

  • Jul 2009 - May 2010

  1. Responsible to develop credit dealer performance towards achieving company's objectives via campaign performance monitoring, analysing and interpret the result for management update.2. Communicate effectively to sales force - Division Manager, Zone Manager and AVON Beauty Boutique on Credit Dealer performance and give guidance to overcome weak performance.3. Support credit dealer application, increase of credit limit and credit dealer movement and advise target adjustment for if any movement.4. Support credit dealer activities program for dealer development i.e. training on credit management and special product offer for credit dealer.Achievements:a. Timely reporting on credit dealer performance to sales force team and management.b. Number of credit dealer grow from 44,100 to 49,500 dealers. Show less



Digi Telecommunications

• Malaysia
• Telecommunications
• 700 & Above Employee

• Associate – Finance Operations Department (Revenue Support – Reconciliation Unit)

  • Dec 2008 - Jun 2009

  1. Responsible to complete the assigned bank reconciliation within stipulated timeline and accurate. The bank reconciliation includes on collection and payment.2. Able to determine all the non-reconcile items whenever gap arises between GL and bank statement amount and resolved within 60 days from month end closing date.3. Demonstrate team spirit and skills on timely respond, queries and support from staff within department and other departments pertaining to bank reconciliations, collections and payments.4. As a support team member on Finance Operations project – Automated Bank Reconciliations. Responsible in providing information on reconciliation process flow and data to project team, provide an idea or solution for automated reconciliation and giving feedback during trial period.Achievements:a. Completed the bank reconciliation within timeframe of 5 working days.b. Outstanding items are followed up and resolved timely to avoid any long outstanding item of more than 2 months. Show less

• Associate - SOA Program Manager / Assurance (Quality & Assurance Department)

  • Feb 2004 - Nov 2008

  Associate for Sarbanes Oxley Act (SOA) Requirement (February 2004 to November 2008).1. Responsible in managing SOA compliance matters for DiGi processes to comply with Telenor SOA 404 requirements - Internal Control over Financial Reporting.2. Review the processes compliance within SOA scope.3. Project involvement including Project manager on restricted access enhancement for DiGi critical systems such as AIN, SICAP, BSCS, CPA and Oracle, and project team member on optimization of DiGi SOA key controls.4. Achievements:a. For the year 2006 and 2007assessment, DiGi is SOA compliance, and being rated as top 3 in Telenor subsidiaries for best effort in SOA compliance.b. Successfully as Project Manager in organizing 2007 SOA appreciation lunch.Associate for Assurance Requirement (February 2004 to November 2008).1. Conduct compliance, operational and financial audit on assigned location and recommended best solution for improvement and enhance control practice.2. The audit activities include planning, risk assessment, develop comprehensive work programme, conduct fieldwork, reporting and monitoring on implementation of agreed recommendation.3. Achievements:a. Met the acceptable audit standard, quality and schedules.b. Developed comprehensive and value added recommendation for business and operation improvement.c. Maintained effective teamwork and working relation with audit team and auditee. Show less