Mohammad Hajjar
Cards Operation Manager at AM BANK- Claim this Profile
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Bio
Credentials
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Card Profitability Workshop
Visa -
Chip and Contactless Workshop
Mastercard -
Customer Lifecycle Management
Visa -
Efficient Chargeback Processing
Mastercard -
Migrating to Chip
Mastercard -
Mobile Payments and Digital Convergence
Mastercard -
Security and Risk Services
Mastercard -
Visa Payment Risk Forum
Visa
Experience
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Cards Operation Manager
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Cards Operations Manager
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Jan 2015 - Present
My current responsibilities and duties at the bank is managing several units that fall under Cards Operation like cards data entry, card packaging, cards accounts issuing reconciliation, and card disputes team. In addition to managing all bank acquiring services, Visa and Mastercard mandates projects follow up from business perspective and all card related vendor relationships. Also I have direct responsibilities in follow-up and processing of Visa and Mastercard quarterly reports, plastic card and chip life cycle control, plastic card control, and Visa and Mastercard correspondent bank accounts. Nevertheless, I am the key person responsible for the developing of new procedures that help increase efficiency, ensuring that card operation is staffed at appropriate levels and is operating within budget, and cards usage and profitability analysis and product development Show less
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Cards Operations Unit head
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Jan 2013 - Jan 2015
In my duties as a cards operation unit head, I was responsible for the direct managing of all cards unit teams that fall under Cards.1) Data entry2) Card disputes3) Card account reconciliation4) Mastercard and Visa reporting 5) Cards packaging and plastic stock control 6) Vendor Relationships7) Card analysis and campaigns
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Product Managment senior supervisor
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Jan 2000 - Jan 2013
Supervision and follow up of all bank retail services and products
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Cheif accountant of cards accounting
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Jan 1998 - Jan 2000
Reconciliation and control of all cards related accounting duties. Transactions and payment control. Revenue sharing reports with affiliates
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Education
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1992 - 1996
Beirut Arab University
Bachelor of Business Administration - BBA, Accounting
Community
