Experience

Atlantic Superstore

• Canada
• Retail
• 200 - 300 Employee

• Cash Office Supervisor

  • May 2019 - Present

  • Applies exceptional communication and customer service skills to effectively engage with customers, promptly address inquiries and complaints, and ensure customer satisfaction.. • Utilized management expertise to assess employee job performance, inspire staff to enhance productivity, and provide ongoing training to optimize performance and customer service abilities.. • Supervised, evaluated and authenticated 100+ returns, exchanges and voids per day with 100% accuracy rate; resolved transactional discrepancies through effective communication and problem-solving skills. Show less



5D Corporate Teaching and Learning Centre

• Canada
• Professional Training and Coaching
• 1 - 100 Employee

• Full Stack Web Developer

  • Jan 2022 - May 2022

  • Designed and developed the official website of AWENS as well as developed a dynamic website using Agile Methodologies and languages like HTML5, CSS3, Materialized CSS, SASS, JavaScript ES6, jQuery, PHP, WordPress, WooCommerce, and required frameworks. • Successfully developed an e-commerce system to enhance company growth, utilizing extensive research to select the most suitable programming language for website development.. • Continuously enhances web development skills through the acquisition of new programming languages and frameworks necessary for designing and implementing web projects. • Maintained regular communication with the Executive Director and other colleagues to facilitate the development and deployment of their content while ensuring alignment with project timelines and objectives Show less



5D Corporate Teaching and Learning Centre

• Canada
• Professional Training and Coaching
• 1 - 100 Employee

• Frontend Web Developer

  • Sep 2020 - Jan 2021

  • Designed and developed the official website of AWENS. • Developed a dynamic website using HTML5, CSS3, Materialized CSS, SASS, JavaScript ES6, jQuery, PHP, WordPress, and required frameworks.• Researched and studied different programming languages in order to select desired tools to develop the website.• Improved web development skills by constantly learning new languages and frameworks required for establishing the design. • Constantly communicated with the Executive director and other colleagues in the business to develop and deploy their content - and ensuring there is a clear establishment of what can be created within that time frame. Show less

• Information Technology Specialist

  • Jun 2020 - Aug 2020

  • Demonstrated expertise in configuring and installing client software, operating systems, specified software applications, and hardware, while ensuring accurate technical documentation to track device performance, issues, and updates.Detected and resolved software and hardware issues for users and employees; repaired laptops and computers by replacing hardware.• Collaborated with the network administrator to ensure seamless connectivity, synchronization, and optimal performance of all computers and devices, while effectively monitoring and coordinating device activity.• Diligently monitored hardware upgrade and software update deployments, and promptly communicated any issues or concerns to the Network Administrator for swift resolution. Show less



Rabbit's Hat Inc.

• Bangladesh
• IT Services and IT Consulting
• 1 - 100 Employee

• Junior Web Developer

  • Dec 2017 - May 2018

  • Built a website that enhanced access to government and health resources and benefits, using HTML5, CSS3, Bootstrap3, and JavaScript. • Successfully collaborated with a cross-functional virtual team to deliver projects on time and within budget, while prioritizing accuracy and minimizing errors, resulting in significant time and cost savings.. • Demonstrated exceptional communication skills with government and healthcare professionals, actively engaging in active listening to identify requirements and obtain feedback on the design for continuous improvement. Show less