Mohammad Faizal Ahmad Zaiyad
Head of SME Debt Management Department at Agensi Kaunseling dan Pengurusan Kredit (AKPK)- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Kajang, Selangor, Malaysia, MY
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Credentials
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Advanced Agile: The Team's Mindset
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Agile Foundations
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Be the Manager People Won't Leave
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Building Your Technology Skills
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Building a Product from Scratch
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Cert Prep: PowerPoint 2013 Microsoft Office Specialist (77-422)
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Data-Driven Presentations with Excel and PowerPoint 2013
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Excel: Advanced Formulas and Functions
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Having Difficult Conversations: A Guide for Managers
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IT Service Management Foundations: Change Management
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Implementing Change Effectively
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Leading Projects
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Learning Design Thinking: Lead Change in Your Organization
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Management Tips
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Managing Depression in the Workplace
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Mindfulness Practices
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Presenting Data Effectively to Inform and Inspire
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Problem Solving Techniques
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Project Management Foundations
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Project Management Foundations: Risk
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Providing Legendary Customer Service
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Tech Ethics: Avoiding Unintended Consequences
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Tech Sense
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Developing Your Emotional Intelligence
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Interviewing Techniques
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Transitioning from Manager to Leader
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20 Habits of Executive Leadership
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Building High-Performance Teams
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Creating a Culture That Inspires Your Employees
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Effective Listening
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Executive Leadership
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Jeff Weiner on Leading like a CEO
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Negotiation Skills
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The Top 10 Project Management Mistakes—and How to Avoid Them
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Work Stories: Experiences that Influence Careers
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Becoming a Thought Leader
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Building Rapport with Customers
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Career Advice from Some of the Biggest Names in Business
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Creating Positive Conversations with Challenging Customers
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Customer Service Foundations
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Customer Service: Handling Abusive Customers
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Customer Service: Problem Solving and Troubleshooting
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Develop Your Customer Service Skills
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Developing Your Leadership Philosophy
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Inspirational Leadership Skills: Practical Motivational Leadership
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Leadership Foundations
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Leadership Stories: 5-Minute Lessons in Leading People
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Leadership: Practical Skills
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Leading with Vision
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Listening to Customers
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Managing Stress for Positive Change
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Project Management Simplified
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Serving Customers Using Social Media
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Strategic Planning: Case Studies
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Strategy: A History (getAbstract Summary)
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Success Habits
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Time Management Tips
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Time Management: Working from Home
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Experience
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Agensi Kaunseling dan Pengurusan Kredit (AKPK)
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Malaysia
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Financial Services
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200 - 300 Employee
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Head of SME Debt Management Department
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Sep 2020 - Present
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Bank Negara Malaysia
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Malaysia
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Financial Services
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700 & Above Employee
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Senior Supervisor
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Jan 2006 - Aug 2020
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