Experience

B-Trac Technologies Ltd.

• Bangladesh
• Computer Hardware Manufacturing
• 1 - 100 Employee

• System Engineer

  • Apr 2021 - Present

  • Providing day-to-day Technical Support for Corporate Client, Dealer and End User. • Installing and configuring computer hardware, software, systems, networks, Printers, Scanners. • Diagnose, Troubleshoot, servicing, maintenance, and installation of computers (Desktop, Laptop), Printer’s, Tab, Monitor, Router, and other ICT related Appliance. • Creating HP, Dell, Lenovo, Avita-Nexstgo Spare Parts & Monitor virtual Claim in Portal. • Implementation Company New Network Solution, Visiting and Installing the Company IT Related Government & Corporate Project. • L1/L2 Technical Support operations, Repairing and replacing equipment as necessary. • Monitoring and maintaining computer systems and networks. • Day to Day Data Entry on Company SAP/ERP Software. • Dell/HP/Lenovo/Avita-Nexstgo Operating System, Software and Basic Hardware Install. • Dell/HP/Lenovo Server Operating System (Windows/Linux) and Software Install. • Install Antivirus Check Security Clean Virus & Setup outlook Mail and etc. • Network Troubleshooting, Maintenance and Network cabling Familiar with CISCO, Mikrotik Router. • Provide Customer Necessary IT support Indoor/Outdoor, Physically and Remotely. • Closely work with Foreign Embassy, Govt. office, Factory, And Various Corporate Office. • Meeting with clients identifying their requirements, contact with vendors for warranty. • Excellent Problem-solving and communication skills. Show less



Flora Limited

• Bangladesh
• Computer and Network Security
• 200 - 300 Employee

• Assistant System Engineer

  • Nov 2017 - Mar 2021

  Assembling the PC (HP, Dell, Lenovo), Installation The Windows Operating system & Windows Server OS, Software & Application, Maintain Computer Peripheral device Like PC, Hp Printer, Hp Scanner and Resolved Associate Problems, Troubleshooting, Problems Diagnosis, Spare Parts Reassemble, Maintaining & Data Entry on Company ERP Software, Design and Implementation Company New Network Solution, Visiting and Installing the Company IT Related Government & Corporate Project, Creating HP, Dell, Lenovo, Spare Parts virtual Claim in Portal, All types of PC (Laptop, Notebook, Brand PC, Server) Hardware Maintenance and Customer necessary IT support Indoor and Outdoor Physically and Remotely. Company Project Participation:- 1. Ministry Of Education 1500 College Lab Installation Project. 2. Sheikh Rasel Digital Lab (SRDL) Project On 1250 High School. 3. Primary Teacher’s Training Project on Monshiganj. 4. local Government Support Project(LGSP) Show less