Mohammad Barada

Data Analyst / Customer Success Engineer at Profit Isle
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Contact Information
us****@****om
(386) 825-5501
Location
Beirut, Beirut Governorate, Lebanon, LB

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Credentials

  • Microsoft Contract Requirements and Compliance 2021
    Microsoft
    Dec, 2021
    - Nov, 2024
  • Microsoft's ethics and integrity Training 2021
    Microsoft
    Dec, 2021
    - Nov, 2024
  • Supplier code of conduct
    Microsoft
    Dec, 2021
    - Nov, 2024
  • Responsive Web Design
    freeCodeCamp
    Aug, 2021
    - Nov, 2024
  • Head start programme
    INJAZ Lebanon (Junior Achievement Worldwide)
    Dec, 2020
    - Nov, 2024
  • AI for everyone
    Coursera
    Oct, 2020
    - Nov, 2024
  • Intro to web development
    Coursera
    Oct, 2020
    - Nov, 2024
  • Business ethics
    INJAZ Lebanon (Junior Achievement Worldwide)
    Jan, 2019
    - Nov, 2024
  • C language
    Coursera
  • Data analytics short course
    CareerFoundry
  • Programming in HTML5 with JavaScript and CSS3
    freeCodeCamp
  • Python for everyone
    Coursera

Experience

  • Profit Isle
    • United States
    • Software Development
    • 1 - 100 Employee
    • Data Analyst / Customer Success Engineer
      • May 2022 - Present

      Review client financial strategies and systems, providing recommended solution configurations • Engage with cross-functional client stakeholders to understand business processes and systems sufficiently to drive the configuration of the solution •Integrate client data and support initial solution setup • Write complex SQL queries to manipulate, clean and enrich client data • Develop client trust through technical and functional expertise • Create profit-oriented dashboards for client users •Follow up on new features and bugs requested by customers through a special tracking system. •Test new versions of the system for evaluating new features, modules, products, and solve bugs. •Provide weekly or daily reports about the status of clients. • Reporting bugs , and testing features on UAT , and Prod Show less

  • CCI (ICT Innovations)
    • Lebanon
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Microsoft Presales Engineer
      • Nov 2021 - Apr 2022

       Develop licensing Solutions based on customer specific requirements  Prepare quotes for Microsoft agreements  Respond to tenders and bids  Process orders through various tools and through distributors  Follow up on placing orders with suppliers and manage order fulfilment process  Open support cases with Microsoft (internal and customer related)  Prepare purchase orders / Create Items / General reports (Navision)  Provide Pre-Sales support to account managers  Handle Back office jobs related to Microsoft agreements  Meet with customers to discuss licensing requirements  Communicate the role and value of the proposed licensing solution  Stay up to date with Microsoft technologies and licensing schemes Show less

  • Lebanese University
    • Lebanon
    • Education Administration Programs
    • 700 & Above Employee
    • Data Specialist
      • Dec 2020 - May 2021

      Transfer data from paper formats into computer files ,database. Auditing team entries. Transfer data from paper formats into computer files ,database. Auditing team entries.

Education

  • Lebanese University
    Bachelor's degree, Information Systems Management
    2019 - 2021

Community

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