Experience

Floward

• Saudi Arabia
• Technology, Information and Internet
• 500 - 600 Employee

• Operations Manager

  • Oct 2020 - Present



Delivery Hero

• Germany
• Technology, Information and Internet
• 700 & Above Employee

• Operations Supervisor

  • Oct 2018 - Aug 2020

  • Managing the team of 55 riders and drivers • Tracking orders status updates • Creating zones to make sure that we are delivering our orders in good timings. • Communicating with the customer service team to follow up with the customer’s cases. • Responsible of providing training and coaching sessions to the team members. • Responsible of hiring the riders/drivers. • Leading the communication with the outsourcing companies. • Managing the team of 55 riders and drivers • Tracking orders status updates • Creating zones to make sure that we are delivering our orders in good timings. • Communicating with the customer service team to follow up with the customer’s cases. • Responsible of providing training and coaching sessions to the team members. • Responsible of hiring the riders/drivers. • Leading the communication with the outsourcing companies.



MarkaVIP

• Retail
• 200 - 300 Employee

• Operations Supervisor

  • Apr 2014 - Nov 2016

  • Create an environment orientated to trust, open communication, creative thinking & cohesive team effort. • Supervising and appraising staff. • Tracking all inbound and outbound material. • Ensuring that quality objectives and delivery deadlines are met. • Tracking the delivery status with drivers. • Prepare all related documents of international shipments (including Commercial Invoice & Packing List) along with Amman Chamber. • Meet warehouse financial standards by providing annual budget information and delivery analysis. • Administering stock control, workplace health and safety standards. • Prepare reports (Weekly, Monthly). • Develop current process based on new workflow with new structure of the department. • Quality check of the material before sending to the customer. • Apply FIFO definition on receiving, sorting items and OFD items (Expiry Date). • Monitoring the minimum stock and near to be expired material (Maintain Warehouse Inventory). • Maintains storage area by organizing floor space. • Move inventory by scheduling materials to be moved to and from warehouse (Delivery Schedule). • Coordinating inventory transfers with related departments. Show less



DHL Supply Chain

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Junior Warehouse Assistant

  • Nov 2008 - Apr 2014

  • Responsible for all the Receiving aspects on the site such as receivable purchase order • Allocate the task to team members • Setting the priorities for the purchase order for receiving in system • Timely Manage the discrepancy items and update them on system • Location and availability, replenishment control and inventory auditing • Also in charge of the accuracy of all data kept on the receiving and shipment of stock. • Prepare report of total items received during the shift • Prepare report for pending items on floor • Provide help to other departments in case of work load Show less