Experience

Fouad Alghanim & Sons Automotive

• Kuwait
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Parts Manager

  • Jan 2021 - Present

  Kuwait



Mutawa AlKazi & Subsidiaries

• Kuwait
• Retail Motor Vehicles
• 1 - 100 Employee

• Aftersales Manager

  • Mar 2019 - Jan 2021

  Kuwait



Toyota Iraq - Merkez Al-Madina Automotive Co

• Parts and Service Manager

  • Aug 2014 - Feb 2019

  AMMAN - Set targets, increased efficiency, and achieved 35% year -over-year sales growth. - Analyzed key Performance indicators(KPIs) for Parts Business, determined root causes and implemented solutions to successfully meet annual net profit target and Customer Satisfaction indices (CSI) - Planned & implemented Pricing parameters while maintaining gross profit margins using proven market research methods and reduction of costing factors in logistics. - Implemented… Show more - Set targets, increased efficiency, and achieved 35% year -over-year sales growth. - Analyzed key Performance indicators(KPIs) for Parts Business, determined root causes and implemented solutions to successfully meet annual net profit target and Customer Satisfaction indices (CSI) - Planned & implemented Pricing parameters while maintaining gross profit margins using proven market research methods and reduction of costing factors in logistics. - Implemented warehouse and inventory control process that fulfill Toyota’s operational standard. - Led manpower planning, recruitment and training as required to achieve approved expansion plans. - Build and improved dealer network through DPOK (Dealer Parts Operational Kaizen) ensuring cost effective and timely delivery pf products from manufactures to distribution hubs and dealerships. - Monitored Maximum Inventory Positions (MIP), and worked to optimized Suggested Order Quantity (SOQ) calculations to achieve Just -in Time (JIT) delivery. - Implemented wholesale and retail parts loyalty program to increase customer retention - Implemented Toyota Motor Corporation (TMC) binning and layout standards. - Manage parts business and tenders for oil & gas and security companies directly, and indirectly through sub-contractors. - Liaised with Service & Sales Managers to optimize current and future stocking levels for campaigns. - Maintained high standards of cleanliness and appearance of warehouses and sales counters Show less



Nuqul Automotive Porsche Jordan

• Spare Parts Supervisor

  • Dec 2009 - May 2014

  Amman - Supervising day to day operations of three departments; ordering, logistics and purchasing. - Developing and implementing policies and procedures for procurement activities and ensuring they follow the corporate guidelines to ensure providing the required supplies with desired specifications. - Ordering all Parts and Accessories using online ordering systems. - Preparing a parts order plan for all brands to ensure compliance with the company targets. - Enhancing workflow by… Show more - Supervising day to day operations of three departments; ordering, logistics and purchasing. - Developing and implementing policies and procedures for procurement activities and ensuring they follow the corporate guidelines to ensure providing the required supplies with desired specifications. - Ordering all Parts and Accessories using online ordering systems. - Preparing a parts order plan for all brands to ensure compliance with the company targets. - Enhancing workflow by analyzing and developing logistics plans that affect sales, distribution and inventory. - Provide the financial department with the cash flow forecast on monthly basis. - Directing procurement division staff to ensure compliance with adopted policies and procedures as well monitoring the process of ordering and clearance requirements. - Managing the development and review of distribution and inventory management procedures to maximize customer satisfaction and minimize cost. - Conducting periodic meetings with subordinates to follow up on their work, identify and discuss arising issues of concern and ensure smooth running of activities. - Controlling the purchasing budget. - Negotiating price and other terms with various suppliers/vendors. - Responsible for all logistic operations for the vehicles (from the various factories overseas to the company's warehouse). - Implementing monthly sales target. - Participated in the establishment of pricing parameters and maintenance of gross profit margin - Implemented market surveys to maintain market competitiveness and customer satisfaction - Prepared for new product introduction and conducted promotional and marketing activities. - Administrated stock order using Dynamic Safety Stock parameters, Lead Time data and Demand fluctuation. - Implemented System to capture lost sales and use the information to improve parts Show less



Faouri Trading Co.

• Jordan
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• SPARE PARTS COORDINATOR

  • Dec 2006 - Apr 2009

  - Continuously improve and provide maximum parts availability at the lowest cost. - Communicate information relating the availability of spare parts to customer care. - Monitor, Provide and manage stock level to ensure optimum levels. - Manage ordering and delivery of spare parts.



STRATEGIC STUDIES CENTER , JORDAN UNIVERSITY

• Researcher

  • Mar 2001 - Jun 2005

  AMMAN -Help hire, train, mentor, and manage field and clinic data collection teams. Meet regularly with research staff to assign work, coordinate scheduling, review production and enrollment goals, solve problems, and act as a liaison between the research support staff, physicians, participants and others associated with the study. -Oversee recruitment and follow-up of study participants; and assist in performing responsibilities including participant screening and enrollment, obtaining… Show more -Help hire, train, mentor, and manage field and clinic data collection teams. Meet regularly with research staff to assign work, coordinate scheduling, review production and enrollment goals, solve problems, and act as a liaison between the research support staff, physicians, participants and others associated with the study. -Oversee recruitment and follow-up of study participants; and assist in performing responsibilities including participant screening and enrollment, obtaining informed consent, and administering home and birth study visits as needed. -Coordinate interactions with the environmental monitoring teams -Oversee biological sample procurement, field data collection, staff certification and quality assurance Show less