Experience

.seed

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Operations Manager

  • Oct 2017 - Present

  Provide inspired leadership for the organization.Make important policy, planning, and strategy decisions.Develop, implement and review operational policies and procedures.Assist HR with recruiting when necessary.Help promote a company culture that encourages top performance and high morale.Oversee budgeting, reporting, planning, and auditing.Work with senior stakeholders.Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.Work with the board of directors to determine values and mission, and plan for short and long-term goals.Identify and address problems and opportunities for the company.Build alliances and partnerships with other organizations.Support worker communication with the management team.Bachelor’s degree in operations management or related field.Experience in management, operations, and leadership.Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.Ability to build consensus and relationships among managers, partners, and employees.Excellent communication skills.Solid understanding of financial management.Manage and oversee the entire restaurant operationDeliver superior guest services Ensuring guest satisfactionPlan and develop guest loyalty programsPlan new and update existing menusPlan and develop the overall restaurant marketing strategyParticipate at local food eventsRespond efficiently to customer questions and complaintsOrganize and supervise shiftsManage and lead staffHire new employeesTraining and evaluate staff performanceEstimate consumption, forecast requirements and maintain inventoryManage restaurant suppliesControl costs and minimize wasteNurture a positive working environment Monitor operations and initiate corrective actionsImplement innovative strategies to improve productivity and sales



seed Bahrain cafe

• Regional Operations Manager

  • Oct 2015 - Oct 2017

  Provide inspired leadership for the organization.Make important policy, planning, and strategy decisions.Develop, implement and review operational policies and procedures.Assist HR with recruiting when necessary.Help promote a company culture that encourages top performance and high morale.Oversee budgeting, reporting, planning, and auditing.Work with senior stakeholders.Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.Work with the board of directors to determine values and mission, and plan for short and long-term goals.Identify and address problems and opportunities for the company.Build alliances and partnerships with other organizations.Support worker communication with the management team.Manage and oversee the entire restaurant operationDeliver superior guest services Ensuring guest satisfactionPlan and develop guest loyalty programsPlan new and update existing menusPlan and develop the overall restaurant marketing strategyParticipate at local food eventsRespond efficiently to customer questions and complaintsOrganize and supervise shiftsManage and lead staffHire new employeesTraining and evaluate staff performanceEstimate consumption, forecast requirements and maintain inventoryManage restaurant suppliesControl costs and minimize wasteNurture a positive working environment Monitor operations and initiate corrective actionsImplement innovative strategies to improve productivity and sales



seed healthy Jordan

• Assistant Manager

  • Jul 2013 - Oct 2015

  Training and preparing my self to be part of the company expanding as we the company received an offer to have seed in Bahrain.Tel years of amazing training helped me to build anf grow seed Bahrain. Training and preparing my self to be part of the company expanding as we the company received an offer to have seed in Bahrain.Tel years of amazing training helped me to build anf grow seed Bahrain.



sushi Studio and thai room restaurants manager

• Restaurant Manager

  • Feb 2010 - Jul 2013

  Manage and oversee the entire restaurant operationDeliver superior guest services Ensuring guest satisfactionPlan and develop guest loyalty programsPlan new and update existing menusPlan and develop the overall restaurant marketing strategyParticipate at local food eventsRespond efficiently to customer questions and complaintsOrganize and supervise shiftsManage and lead staffHire new employeesTraining and evaluate staff performanceEstimate consumption, forecast requirements and maintain inventoryManage restaurant suppliesControl costs and minimize wasteNurture a positive working environment Monitor operations and initiate corrective actionsImplement innovative strategies to improve productivity and sales



Mövenpick Hotels & Resorts

• France
• Hospitality
• 700 & Above Employee

• Restaurant Supervisor

  • Jul 2008 - Feb 2010

  Oversee all front and back of the house restaurant operationsEnsure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionallyMaintain quality control for all food servedAnalyze staff evaluations and feedback to improve the customer’s experienceProject future needs for goods, kitchen supplies, and cleaning products; order accordinglyOversee health code compliance and sanitation standardsSeek ways to cut waste and decrease operational costsGenerate weekly, monthly, and annual reportsTrain new employees and provide ongoing training for all staffAttend quarterly P&L meetings

• training

  • Feb 2008 - Jun 2008

  Four departments training was one of the basic roles for graduation from the university.Front desk training ( receptionist)Back deskhousekeeping department Kitchen department Food and Beverages department.