Experience

KA HOMES REAL ESTATE

• Client Advisor

  • Feb 2022 - Present

  - Answering the client questions about products and current offers. - Contact potential or existing customers to inform them about a product or service. - Doing full verification to understand customer requirements. - Be update always by selling price and new offers. - Go the "extra mile" to meet sales quota and facilitate future sales. - Keep records of calls and sales and note useful information. - Follow-up with clients through calls, WhatsApp and visits until the completion of the sale process.



MTN

• United States
• Advertising Services
• 1 - 100 Employee

• Retail Sales Coordinator

  • Aug 2021 - Jan 2022

  - Ensure having excellent relationship with dealers using different contact tools (visits, call, SMS...)- Supervising the promoters team and evaluating their results by quantitative methods.- Provide reports on a daily basis which covered all market issues (Offers, Problems, Competitor news...)- Collaborate with retail sales head in weekly meetings by creating and maintaining month-end sales reports.

• Customer Service Representative

  • Oct 2018 - Jul 2021

  - Dealing with different segments of subscribers professionally.- Preparing daily and monthly reports on the center’s performance and productivity.- Sales, marketing and promotion of the company’s products, services and offers.- Participation in fairs and events.

• Call Center Representative

  • Dec 2017 - Sep 2018

  - Respond to all subscribers’ inquiries and requests by calls.- Sales, marketing and promoting of company’s products, services and offers.



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Privet teacher

  • Mar 2018 - Feb 2021

  Teaching management, marketing and statistic subjects to university students.

• Translator

  • Jan 2018 - Feb 2020

  Translating articles from English to Arabic in the field of Business and Economics for academic purpose.



IT Market

• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Representative

  • Aug 2012 - May 2015

  Selling technology products in a store specialized in electrical products. Selling technology products in a store specialized in electrical products.