Experience

Arab Swiss Engineering Company "ASEC"

• Mechanical Or Industrial Engineering
• 200 - 300 Employee

• ICT Solutions section head

  • Jul 2014 - Present

  Manage & secure datacenters with deferent technologies physical & virtual servers, routers, storage & cloud relay. Manage 3 different mail system (Domino, Exchange& Microsoft 365 ) +1500 clients Upgrade data-center from Hardware servers to Virtual servers. - with transformation plan. Manage cloud migration from local E-Mail server to the cloud mail. Design of Disaster Recovery Plan & business continuity for headquarter & remote sites. Apply SOP, OLA, SLA for all IT service provided. Establish IT service Center with professional skill matrix. Secure data flow with automated document flow system. Establish new VDI service for Mobility use, cross OS technology.



ASEC Engineering

• Section head of Information Systems

  • Jan 2009 - Jun 2014

  • Team leader for systems engineers & data-center engineers.• Write operation level agreement OLA for all network systems in company• Supervise administration & maintenance of data-centers in sites.• Documenting all computer operations policies & procedures.• Write and implement policies & procedures according to ISO9000 and ISO 27001 covers all IT operations.• Design and implement document automation project.

• Senior Systems & Network Engineer

  • Oct 2001 - Dec 2008

  Work Objectives and responsibilities:Administrate Windows server active directory & network infrastructure protocols, e.g. DNS, DHCP, WINS and routing.Administration & maintain Suse Linux based servers (Email, WEB, and Database).Administrate IBM Lotus Notes mailing system.Protecting the network with Norton Antivirus Corporate Server Edition and applying patches for protection from various types of viruses, worms, spy wares and system security bugs.Design, Setup and Configure internal and external networks LAN/WAN using VPN over MPLS routing.Configuring Network devices for internal and external offices and sites including installation and configuration for network hardware switches and Routers.Managing Microsoft Windows server NT4 / 2000 / 2003 servers for data replications & file and printing services. Develop and maintain all systems, applications, security and network configurations.Setup and maintaining GPRS/GSM/3G/UMTS internet connection for remote sites. Provide support to users on-site via telephone on variety of issues.Document, track and monitor problems to ensure a timely resolution.Review, Plan, Test and evaluate servers & networks systems to eliminate problems and make improvements.Maintain data files and monitor system configuration to ensure data integrity.Maintain database for hardware and software inventory.Providing documentation, project tracking and management reporting on open and resolved issues.Provide tactical and strategic input on overall systems & network planning and related projects.Execution of technical support services for company and client's computers and communications systems, as well as system hardware and software applications for end user.Support and maintain user account information including rights, security and system groups.



TEGRA GROUP

• Maintenance manager

  • Jul 2000 - Oct 2001

  Work Objectives: Supporting Microsoft clients such as Win95/98 & WinNT workstations OS “Installation, diagnosing problems and troubleshooting” Handling PC hardware installation, diagnosing problems and maintenance. Implement & troubleshoot small office networks. Work Objectives: Supporting Microsoft clients such as Win95/98 & WinNT workstations OS “Installation, diagnosing problems and troubleshooting” Handling PC hardware installation, diagnosing problems and maintenance. Implement & troubleshoot small office networks.



Rabab for Plastic Ltd

• Executive manager

  • Jun 1998 - Jun 2000

  System development for production control, data classifications and analysis, production scheduling and inventory control. Generate & analyze production reports for owner. System development for production control, data classifications and analysis, production scheduling and inventory control. Generate & analyze production reports for owner.



Free programmer & database builder

• Free programmer & database builder

  • May 1995 - May 1998

  Develop sales point application for stores with inventory control. System development for production control, data classifications and analysis, production scheduling and inventory control. Database designer with CLIPPER5, Dbase5 & basic. Develop sales point application for stores with inventory control. System development for production control, data classifications and analysis, production scheduling and inventory control. Database designer with CLIPPER5, Dbase5 & basic.