Network & Voice support Engineer

• Apr 2023 - Present

System and Network Administrator

• Jul 2016 - Jan 2023

Caseinate Iran (Manga) factory is a dairy factory that produced the dairy products such as Milk, Cream, and etc. Key responsibilities: • Head of the Network department and manage all the responsibilities and duties of network maintenance of the company. • Designed, developed, implemented, and maintained the entire network infrastructure including Lan, Wan (p2p) (p2mp), Vlanning, Trunking, Aggregation, routing and switching, servers, active directory, policies, file sharing setup and configuration. • Remote access to security configuration, NAT, PAT, and Port forwarding. • Expert to run the console of Antiviruses and backup software (Veeam) on the network for clients, servers, and virtual machines. (VMs) • Experienced with Virtualization platform VM-ware and vSphere. • Familiar with VoIP services and connect with SIP phones. (Worked on Elastix and 3cx) • Expertise in running Microsoft services such as Azure Active Directory (AAD), Domain Name Services (DNS), File service, FTP, WDS, WSUS, and Office 365. • Too much experience in finding hardware failure detection and solving them. • Installation and Troubleshooting systems and equipment including PCs, Laptops, Printers, Scanners, and Multifunction also repairing defective systems. • Maintaining, T-shooting, and upgrading all the clients and equipment’s from HW & SW such as Hardware replacement and improving the Frame wares and different OS. • Supporting, maintaining, and implementing substructures of the passive network. • Performed network maintenance and manage computers and end-users. • Performed security camera maintenance and manage them. Show less

System and support Engineering

• Feb 2017 - Sep 2018

Pejvak is an Internet Service Provider in Karaj. This company is known as a Servco company and supplies wireless internet for companies and local users. It has more than 30 pop-sites all around the country. Key responsibilities: • Managed users with different soft wares like Dudes, and Solar winds. • Problem-solving for users in technical parts by ticketing or on call. • Configure the local network of office site and maintained them. • Checking, monitoring, maintaining, and troubleshoot the Cisco devices which contained in sites. • Configure the radio stations and access points for wireless communication Mikrotik and UBNT. • Monitoring the service, Pop sites, user usage, and users’ equipment health. • Performed network maintenance and manage computers and end-users. • Installation and Troubleshooting systems and equipment including PCs, Laptops, Printers, Scanners, and Multifunction also repairing defective systems. • Performed security camera maintenance and manage them for external access. • Everyday maintenance with Band with testing for all the main Access points. • Upgrade all the Frame wares and Software for tools and systems. Show less

System and Network Administrator

• Jun 2015 - Jun 2016

APA company was a personal company that was registered in 2014 and finished work in 2016. That company worked on different aspects of IT and had 2 departments such as Network and Develop. Key responsibilities: • Performed network maintenance and manage computers, Laptops, Printers, and end-users. • Participate in designing, implementing, supporting, and maintaining projects in the network department. • Design, implement, and maintain, the entire network infrastructure of Red Crescent in Karaj. • Project leadership for designing and implementing the entire network infrastructure of Caspian Airline in Tehran. • Project leadership for Designing and implementing the entire network infrastructure and installing and running the servers of Faratel company in Karaj. • Project leadership for Designing, implementing, and maintaining the security Cameras in Fararang company in Karaj. • Troubleshoot the network and security cameras of Hesam Fuel station in Karaj. • Periodical maintenance for Alborz Governorate by Network Department Groups. Show less