Mohammad Shafaei
Network Engineer at California Telecom- Claim this Profile
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Bio
Mohammadreza Hadi
Muhammad is very hardworking and solves problems with patience. He is an engineer who welcomes new challenges, and when you work with him, you are comfortable in every way. I pray for him good luck and increasing success.
Mohammadreza Hadi
Muhammad is very hardworking and solves problems with patience. He is an engineer who welcomes new challenges, and when you work with him, you are comfortable in every way. I pray for him good luck and increasing success.
Mohammadreza Hadi
Muhammad is very hardworking and solves problems with patience. He is an engineer who welcomes new challenges, and when you work with him, you are comfortable in every way. I pray for him good luck and increasing success.
Mohammadreza Hadi
Muhammad is very hardworking and solves problems with patience. He is an engineer who welcomes new challenges, and when you work with him, you are comfortable in every way. I pray for him good luck and increasing success.
Credentials
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VMware Certified Professional - Data Center Virtualization 2022
VMwareJul, 2022- Nov, 2024 -
VMware Certified Technical Associate - Data Center Virtualization 2022
VMwareJun, 2022- Nov, 2024 -
The MikroTik Certified Network Associate
MikroTikAug, 2018- Nov, 2024 -
The Mikrotik Certified User Management Engineer
MikroTikJul, 2018- Nov, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoMar, 2016- Nov, 2024
Experience
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California Telecom
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United States
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Telecommunications
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1 - 100 Employee
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Network Engineer
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Nov 2021 - Present
Remotely analyzed and diagnosed complex LAN and WAN network faults for end-users, recommending and implementing corrective measures.Provided detailed network documentation (IT Glue), diagrams (Lucid chart and Visio) and procedural guidelines.Administrator Azure AD users, groups, and devices and participate in migration between on-premises and Azure AD through AD connect.Monitored network performance (SNMP, IPFIX and IPERF) and capacity management of uplinks and downlinksVirtualization Infrastructure management: SAN, vCenter, ESXi and VM provisioningEdge Switching and Routing Configuration (VLAN, STP, LACP, Static, OSPF and BGP) Providing technical support for Active Directory, DNS, DHCP, GPOFirewall configuration: IPSEC VPN, IPS/IDS, threat management, policy audit and configuration, MFA integration and service migrationInteracting with customers and service providers Performed provisioning and troubleshooting of vendor platforms, including Mikrotik, Cisco, and Fortinet appliances like FortiGate, Forti Analyzer, and Forti Manager.
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KOPYR Integrated Systems & Services Inc.
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Canada
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Retail Office Equipment
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1 - 100 Employee
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Service Technician
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Apr 2021 - Oct 2021
Responded to service requests during and after business hours.Analyzed user-generated trouble tickets to determine the causes of problems and took appropriate action for resolution.Monitored all customer's profiles to ensure all data was correct and updated in the ERP system.Resolved problems, improved operations and provided exceptional service.Replacing damaged or malfunctioning parts on hardware when necessary:Ordering new parts when out of stockInstalled and configured new devices and system components.Researched and recommended network and data communications hardware and software.
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Network Technical Specialist
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May 2019 - May 2020
Manages the configuration, deployment, and administration of VOIP and Networking systems including routers, switches, Call Manager, Unity, and Instance Messaging, Expressway, JabberStrong knowledge of hardware virtualization technologies, specifically VMware vSphere and VMware Horizon View Do regular data backups to protect the organization's information with the Veeam backup and replicationProvide technical direction to co-workers on the computers and network usage and offer comprehensive advice and instructionsBuild, maintain, troubleshoot, and monitor all aspects of the Cisco network infrastructure (Routers, VPN, Firewall, and switches)Experience in HP servers hardware G8 G9 DL series (HBA cards, ILO)Troubleshooting of complex LAN/WAN infrastructure including routing protocols EIGRP, OSPF, BGP, GRE IPSec VPN's, DVMVPNAdvanced knowledge of multiple operating systems, including configuration, internals, and maintenance processesActively monitor and respond to technical hardware and software problems utilizing hardware and software testing tools and techniques as well as assist in managing overall system capacity
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Blueframe
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Iran
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IT Services and IT Consulting
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Computer Network Administrator
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May 2017 - May 2019
• Install, configured, and troubleshoot the network routers, switches, windows servers, and security devices.• Monitor network performance to determine whether adjustments need to be made.• Assist the IT department with various IT-related upgrades, projects, and tasks.• Create user accounts, permissions.• Maintain infrastructure and desktop applications.• Provide regular analysis of downtime, quality, and production trends to ensure focused process improvements.• Develop and setting up operational plans to meet management’s expectations
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Network Support Technician
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Mar 2015 - Mar 2016
Supports and manages LANs, WANs, Internet, and Intranet systemsDesign, specify, configure, and install analog and digital CCTV systems (PTZ, Dome, Bullet, C-mount, Day/Night)Keep network infrastructure up to date and secureInstalled and configured servers and switches in L2 and L3Provide HA solution with switch HSRP for redundancy and load-balancing trafficKeep IT Management informed about any service or application issues that might affect the operations of the businessBe self-motivated and work well with end-users, management, and external technical support personnelRepair servers (install hard drives; replace bad sticks of RAM, etc
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Education
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2020 -
Institute of Technology Development of Canada ( ITD Canada)
Diploma, Network and System Administration/Administrator -
2011 - 2019
Islamic Azad University Central Tehran Branch
Bachelor's of Art degree, French Language and Literature
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