Experience

GENOVIC Boutiques

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Global Director Of Luxury Sales & Diplomats

  • Jun 2022 - Present



Claviger Middle East

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Director of Sales - UAE

  • Jul 2018 - Mar 2022



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Assistant Director Of Sales

  • Jan 2014 - Dec 2017



Carlson Rezidor Hotel Group

• Belgium
• Hospitality
• 500 - 600 Employee

• Senior Sales Manager – Cluster

  • Jun 2012 - Jan 2014

  • Manager On Duty ( overlooking all the operation on behalf of General Manager )• Sales on duty ( meeting and handling VIP client )• In-charge of increasing the revenue in Government , Corporate & Privet office for H.H.S• Contracting accounts in regular basis , keeping them updates with the ongoing promotions• Keep the relationship with the bookers , HODS & Key Managers• Targeting new accounts in UAE and GCC making it Developing and converted to profitable business• Working closely with sales and Marketing team , Guiding & Training them to achieve them goals• Overlooking marketing activates done by hotel , giving them ideas as per market conditions

• Sales Manager – Cluster

  • Jan 2011 - May 2012

  • Maintains a high level of exposure in major market areas and industry segments assigned. Achievedthrough regular sales calls, telephone sales, written communications, site inspection and in-houseentertainment.• In charge Of Contracting• Follow up & Building Rapport With Guests• Handle Guest special request• Handel Groups Request• Develops new leads and researches new business potential within the assigned market in order toconvert into new business for the hotels• Manages and develops Government & Corporate Accounts and grows account production year on yearin order to achieve and surpass set revenue targets.• Implements all sales action plans related to my marketing area as outlined in the Sales & MarketingPlan and as directed by the DOSM/DOS.• Targets business through overseas offices of existing accounts to further maximize business.• Ability to develop and maintain strong customer relationships.• Establishes and maintains files on major active accounts within my marketing areas.• Provides feedback to the Director of Sales & Marketing/Director of Sales on changing market conditions, including trends in the competition as a result, of direct sales solicitation, telephone and direct mail, • Arranges fam trips /site inspection in the hotel for major clients.• Maintains complete knowledge of all hotel features / services, hours of operation, scheduled in-houseactivities, location and times.• Submits weekly sales report, updates weekly opera activities, and weekly sales plan to Director of Sales & Marketing/Director of Sales.

• Sales Executive – Cluster ( Pre opening Team )

  • Aug 2009 - Dec 2010

  • Establish & Maintain Relationship with Government Accounts• In charge Of Contracting• Follow up & Building Rapport With Guests• Handle Guest special request • Handel Groups Request• Maintains high profile within the local market• Provides feedback to the Director of sales & Marketing on changing market condition, trends on the competitions.• Arrange site inspections and entertainment related to the market.• Maintains high level of exposure in the hotel through direct sales solicitations, telephone contacts and written communications• Establishes and maintains effective employee relation



Hyatt Hotels Corporation

• United States
• Hospitality
• 700 & Above Employee

• Central Reservations Sales Agent

  • 2008 - 2009

  • Handling reservation requests at HYATT Hotels Worldwide • Assist in the smooth and effective operations of the call center • Carry out any other duties and responsibilities as assigned • Handling reservation requests at HYATT Hotels Worldwide • Assist in the smooth and effective operations of the call center • Carry out any other duties and responsibilities as assigned



IHG Hotels & Resorts

• United Kingdom
• Hospitality
• 700 & Above Employee

• Reservation Sales Agent

  • 2006 - 2008

  • Handling reservation requests for the hotel • Assist in the smooth and effective operations of the department • Started as GSA at the front office • Handling reservation requests for the hotel • Assist in the smooth and effective operations of the department • Started as GSA at the front office



Zeeatar Co. (General Trade)

• Egypt

• Executive Assistant Manager

  • 2000 - 2006

  • Coordinate and assign the work orders coming into the company • Ensure the showrooms stock is updated • Handle customers special request and complaints • Coordinate and assign the work orders coming into the company • Ensure the showrooms stock is updated • Handle customers special request and complaints



Elite Co. (Electronics and Software)

• Cairo , Egypt

• Senior Sales Supervisor

  • 1999 - 2000



Topic International Co

• Cairo

• Sales Supervisor

  • 1996 - 1999