Mohamed Zeriouh
Investigation Specialist at Amazon Seller Central Expert Services- Claim this Profile
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Bio
Experience
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Amazon Seller Central Expert Services
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India
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Business Consulting and Services
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1 - 100 Employee
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Investigation Specialist
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Jan 2023 - Present
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Amazon
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United States
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Software Development
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700 & Above Employee
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Acting Shift Manager
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Sep 2021 - Present
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Senior Operations Supervisor
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Jun 2020 - Sep 2021
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Glovo
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Spain
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Consumer Services
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700 & Above Employee
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Regional Operation Manager
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Oct 2018 - Nov 2019
KPIs creation and monitoring Team management Align and improve procedures Supply efficiency and quality Acquisition and retention plans & efficiency
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Customer Care Supervisor
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Dec 2016 - Oct 2018
Team Management Ensure SLA´s accomplishment Process improvement and optimization Cost reduction Team training, onboarding and Quality tracking
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BlueBay Hotels
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Spain
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Hospitality
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100 - 200 Employee
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Assistant To The Director
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Apr 2013 - Oct 2016
Recruiting, training and supervising staff Managing budgets Maintaining statistical and financial records planning maintenance work, events, and room bookings Handling customer complaints and queries Promoting and marketing the business Ensuring compliance with health and safety legislation and licensing laws Recruiting, training and supervising staff Managing budgets Maintaining statistical and financial records planning maintenance work, events, and room bookings Handling customer complaints and queries Promoting and marketing the business Ensuring compliance with health and safety legislation and licensing laws
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Education
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Universitat de Girona
Grado, ciencias Empresariales -
ARM
Science et Technique, Ciencia aplicada -
CPGE Lycée Moulay Idriss
Bachelor of Applied Science - BASc, Matemáticas