Mohamed Zeriouh

Investigation Specialist at Amazon Seller Central Expert Services
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Contact Information
us****@****om
(386) 825-5501
Location
Valencia, Valencian Community, Spain, ES

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Experience

    • India
    • Business Consulting and Services
    • 1 - 100 Employee
    • Investigation Specialist
      • Jan 2023 - Present

    • United States
    • Software Development
    • 700 & Above Employee
    • Acting Shift Manager
      • Sep 2021 - Present

    • Senior Operations Supervisor
      • Jun 2020 - Sep 2021

    • Spain
    • Consumer Services
    • 700 & Above Employee
    • Regional Operation Manager
      • Oct 2018 - Nov 2019

      KPIs creation and monitoring Team management Align and improve procedures Supply efficiency and quality Acquisition and retention plans & efficiency

    • Customer Care Supervisor
      • Dec 2016 - Oct 2018

      Team Management Ensure SLA´s accomplishment Process improvement and optimization Cost reduction Team training, onboarding and Quality tracking

    • Spain
    • Hospitality
    • 100 - 200 Employee
    • Assistant To The Director
      • Apr 2013 - Oct 2016

      Recruiting, training and supervising staff Managing budgets Maintaining statistical and financial records planning maintenance work, events, and room bookings Handling customer complaints and queries Promoting and marketing the business Ensuring compliance with health and safety legislation and licensing laws Recruiting, training and supervising staff Managing budgets Maintaining statistical and financial records planning maintenance work, events, and room bookings Handling customer complaints and queries Promoting and marketing the business Ensuring compliance with health and safety legislation and licensing laws

Education

  • Universitat de Girona
    Grado, ciencias Empresariales
    2009 - 2013
  • ARM
    Science et Technique, Ciencia aplicada
    2004 - 2007
  • CPGE Lycée Moulay Idriss
    Bachelor of Applied Science - BASc, Matemáticas
    2001 - 2004

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