Experience

Ministry of Local Development

• Egypt
• Government Administration
• 1 - 100 Employee

• Customer Service Manager

  • Jan 2016 - Present

  • Indoor Sales (Selling the bank products in order to achieve the branch target ) .• Supporting the Bussiness developmemt process .• Build a strong relationship with the new and existing customers .• Receiving cash from customer then delivering cash receipt to the customer.• counting and checking cash from fraud banknote.• Preparing and performing all daily transactions concerned with cash area on the system.• Performing daily reconciliation to insure the equity of the actual balance and systematic balance• Meeting existing and new customers and solving their problems.• Direct customers to the correct department to achieve their requires.• Supervising and monitoring all members in my team (department) to insure and follow up the efficient and effective workflow.• Achieving maximum customer satisfaction.• Performing other duties assigned by my managers.• Giving support in any department. Show less

• Customer relationship Officer

  • Jan 2014 - Dec 2015

• Head Of Cash

  • Jan 2013 - Dec 2013



High Class Mobilya

• Egypt
• Furniture and Home Furnishings Manufacturing

• Financial Manager

  • Jul 2009 - Jul 2012

  • Prepare financial statements, business activity reports, and financial forecasts. • Ensure that the organization’s financial records and recordkeeping methods are in compliance with applicable standards and regulations. • Manage employees and contractors who are responsible for financial reporting and budgeting. • Periodically review the organization’s financial reports and identify opportunities for cost reduction. • Analyze data and advise top management on how to maximize profits. • Analyze market trends and identify opportunities for growth/expansion. • Oversee organization’s investments. • Give final approval to expenditures greater than (n dollars). Show less



Cairo Three A

• Egypt
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• General Accountant

  • Jan 2005 - Jun 2009

  • Responsible for the financial management of the company • Financial tracking of projects under implementation and accounting treatments for them • ` Make all Daily accounting transactions and the financial reconciliations related to banks accounts, revenues, expenses and custodies of outside missions for company trucks. • Posting of all accounting transaction after reviewing it on the accounting program and verifying it after posting • ` Make monthly balance sheet and its basic analysis ` • Reviewing monthly account statement of each bank and verifying it to be attached with each bank reconciliation alone • Follow up insurance works on company's physical assets (fixed and variable ) • Follow up our due compensations from insurance company • Making financial analysis for every expense and the reasons for increasing or decreasing and its leading reasons • Make monthly income and sales taxes sheets • Make withholding taxes sheets • Preparing monthly Representations for sales taxes • Make monthly cost reports for cost centers with its analysis and its reasons for profit or loss • Final balance sheet. Income statement and owner's equity statements and other financial statements. • Good knowledge of cost accounting, particularly accounting on the basis of standard costs and its reconciliation (Row material – direct labor – M overhead), cost of goods manufactured, price variances….. Etc). • Holding fixed assets records and follow up it's movement • Participating in annual and sudden inventory for assets and stocks. • Making cost study of products and its raw materials used in producing. • Make all daily accounting transactions of the financial reconciliation related to other companies that we are dealing with and verifying it's account statement then posting the transaction on accounting program • Providing any data or inquires required by general administration. Show less