Cloud Solution Architect

• Aug 2023 - Present

Solution Engineer’s Responsibilities Accountable for design, development, implementation, and management of Microsoft M365 / O365 services including but not limited to (Azure AD, Exchange Online, Intune, Teams, OneDrive, SharePoint Online, Azure Rights Management, DLP, Cloud App Security, Azure Information Protection) and other cloud technologies. Provide Microsoft 365 SME consultation by maintaining a thorough understanding of existing and emerging 365 and related core technologies and drive strategic office collaboration, modernization, and productivity roadmap initiatives. Work as the highest-level technical engineering expert for M365 infrastructure. Provide expert guidance, assistance and communication on architectural designs, definitions and guidelines to stakeholders ranging from operational or project teams to senior level management. Collaborate with IT staff, subject matter experts, business partners, clients, and senior managers to understand business processes/functions/capabilities; assess the types of architecture service needed; plan, design, implement and support solutions and service delivery. Cloud Responsibilities Design, architect and lead the implementation of Cloud solutions using Microsoft Azure Services as per Azure Well Architecture Framework Assess and recommend public and hybrid Cloud solutions, including Infrastructure-as-a-Service (IaaS), Software-as-a-Service (SaaS), and Platform-as-a-Service (PaaS). Collaborate closely with global teams to develop proposals, presentations, statement of work (SOW) and proactively recommend strategies around Microsoft technologies specifically Microsoft Azure. Advice customers on various Cloud solution options, discuss benefits and risks of each, and recommend a solution that aligns with the customer's business needs and requirements. Provide thought leadership and IT transformation recommendations for large collaboration programs around Microsoft Azure. Show less

cloud solution architect

• Jul 2023 - Aug 2023

Technical Lead

• May 2022 - Aug 2023

Microsoft EMEA Windows Server Platforms and Azure Virtual DesktopSupport and technical expertise in several Windows technologies.Main technologies supported:- Remote Desktop Services (all involved roles such as standard RDP, RD Gateway, RD Connection Broker, RD Web Access / IIS, Remote Assistance, RemoteApps, RD Web Client, etc.)- WMI- WinRM- PowerShell- Azure Virtual Desktop- FSLogix- Windows Admin Center- DCOM- Server ManagerKnowledge in many other Windows areas such as:- Domains / AD- Authentication (NTLM, Kerberos, CredSSP, etc.)- Schannel- PKI- GPOs- Networking- Windows O.S. Internals-System performance Show less

Technical Support Engineer

• Nov 2021 - May 2022

-Windows UEX-AVD & FSLogix

Technical Support Specialist

• Feb 2021 - Oct 2021

Microsoft Office 365

Customer Service Representative

• Sep 2020 - Dec 2020

Customer Service Representative

• Apr 2020 - Aug 2020

Event Manager

• Aug 2015 - Feb 2018