Mohamed Sifnas

Executive- After Sales Services at David Pieris Motor Company (Pvt) Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Western Province, Sri Lanka, LK

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Experience

    • Sri Lanka
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Executive- After Sales Services
      • Sep 2022 - Present

    • United Kingdom
    • Automotive
    • 1 - 100 Employee
    • Senior Service Advisor (Bodyshop Incharge)
      • Dec 2020 - Present

      Responsible for B&P division performance (T/O, GP, NP and CSI)  Responsible for maintaining budgeted manpower carder and deal with insurance stakeholders and improve vehicle throughput  Responsible for proper estimation procedures and get the agreed rates from the insurance companies  Collecting relevant payments within 30 days  Maintaining minimum paint stock levels and responsible for colour mixing procedures  Responsible for QC and proper delivery while keeping customers' satisfaction  Responsible for providing services and customer satisfaction through the following duties and providing WIP weekly report  Ensure the best practices of housekeeping of workshop and maintain at all times and highest safety standards of the workshop are maintain Show less

    • Visiting Automobile Lecturer
      • Jan 2021 - Present

    • Technical Service Advioser
      • Oct 2019 - Dec 2020

       Consulting with mechanics about necessary repairs and possible alternatives for jobs.  Provide customers with in -depth information about available after-market and original equipment manufacturer part options.  Advise customers about warranty protections and potential cost savings.  To prepare and submit cost of repair estimates and arrange for Mobile camping.  Handling customer complaints & maintain the CSI to be 85% or more.  Maintain the workshop total Sold Hours over 95%.  Maintain and assign the Warranty claims.  Responding to all open repair orders.  Reduce the workshop WIP by 90 days& Debtor collecting giving credit time Period.  Job opening, invoicing, PR,PO,GRN & all other documentation part.(Through the SAP ERP Production system)  Analysed the work orders and discussed work with supervisors. Show less

  • Mecro Auto Tech (Pvt) Ltd
    • Western Province, Sri Lanka
    • Automotive Technician
      • Jan 2019 - Sep 2019

      Inspecting vehicle engine and mechanical / Electrical components to Diagnose Issues accurately.  Inspecting vehicle computer and electronic systems to repair maintain and upgrade.  Conducting routine maintenance work aiming to vehicle functionality and longevity.  Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters. Inspecting vehicle engine and mechanical / Electrical components to Diagnose Issues accurately.  Inspecting vehicle computer and electronic systems to repair maintain and upgrade.  Conducting routine maintenance work aiming to vehicle functionality and longevity.  Keeps equipment available for use by inspecting and testing vehicles; completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, wheel balancing, replacing filters.

  • General Auto work pvt ltd
    • Western Province, Sri Lanka
    • Training Technician
      • Jan 2018 - Dec 2018

      Perform Simple Automotive Repairs. ...  Follow Car Checklists. ...  Learn Repair Techniques. ...  Write Estimates. ...  Inspect and Test Vehicles. ...  Test Car Batteries. ...  Clean Shop, Inventory, and Customer Areas. ...  Disassemble Vehicles and Engines. Perform Simple Automotive Repairs. ...  Follow Car Checklists. ...  Learn Repair Techniques. ...  Write Estimates. ...  Inspect and Test Vehicles. ...  Test Car Batteries. ...  Clean Shop, Inventory, and Customer Areas. ...  Disassemble Vehicles and Engines.

Education

  • City & Guilds of London Institute
    Higher National Diploma, Automotive Engineering Technology/Technician
  • Mardana Technical college
    NCECP, Automobile/Automotive Mechanics Technology/Technician
  • University college of Technology
    NVQ LEVEL 5, Automotive Engineering Technology/Technician

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