Experience

Thema Collection

• Sri Lanka
• Hospitality
• 1 - 100 Employee

• Manager Sales

  • Dec 2021 - Present



Aditya Resort

• Ratgama, Galle Sri Lanka

• Marketing Manager

  • Apr 2018 - Dec 2021

  Reporting directly to the Director/ General Manager. I am responsible for the overall sales and marketing function of Aditya Resort, Ratgama Galle. Key Responsibilities: - Formulation of rate structures - Competitor analysis - Contracting with foreign tour operators - Sales calls and relationship management with local travel agents - Monitoring Global Distribution Systems, Booking Engines, Online Travel Agents and managing the reservation systems - Monitoring Search Engine Optimization, Social Media Optimization, Hotel Website and ensuring its effective management - Online promotions - Coordinating the production of promotional materials - Liaise daily with the Director/ General Manager of the hotel regarding business on the books and the strategy for the day. - Managing all advertising campaigns and promotions Show less



Saman Villas / Mermaid Hotel & Club

• Bentota

• Sales Manager

  • Mar 2011 - Dec 2017

  I was recruited as the Marketing Executive for the 2 properties in 2011 and subsequently promoted as Assistant Sales and Marketing Manager in 2012 and to Sales Manager in 2013. Reporting directly to the Director/ General Manager. I am responsible for the overall sales function of Saman Villas, Bentota and its associate hotel Mermaid Hotel & Club, Kalutara. The two hotel reservation teams reports to me directly and I am in charge of all online sales channels. Key Responsibilities: - Formulation of rate structures - Competitor analysis - Contracting with foreign tour operators - Sales calls and relationship management with local travel agents - Monitoring Global Distribution Systems, Booking Engines, Online Travel Agents and managing the reservation systems - Monitoring Search Engine Optimization, Social Media Optimization, Hotel Website and ensuring its effective management - Online promotions - Coordinating the production of promotional materials - Liaise daily with the General Manager Marketing & Operations regarding business on the books and the strategy for the day. - Managing all advertising campaigns for both hotel Show less



LOLC Leisure Limited

• Colombo, Sri Lanka

• Reservations Executive

  • Sep 2010 - Feb 2011

  Reporting directly to the Group General Manager - Sales & Marketing. I was directly responsible for managing reservations of EDEN RESORT & SPA, CLUB PALM GARDEN, RIVERINA and TROPICAL VILLAS played a major role in maximize revenue and achieving targets. Key responsibilities - Achieve occupancy targets - Maintain high level of customer satisfaction. - Sales calls and relationship building with Travel Agents and corporates - Handling customer queries, complaints and responding to guests. - Liaise daily with the Group General Manager – Sales & Marketing regarding business on books and the strategies for the future. Show less



Emirates

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• Sales Coordinator

  • Sep 2009 - Jun 2010

  Reported directly to the Sales Manager. Assisted the Sales Team, Reservations Team & the Ticketing Counter in providing an efficient and friendly service to maximize revenue, achieve budgeted and forecasted targets.Key Responsibilities- Dealing with the Agents & Corporate Clients- Handling Groups / Excess Baggage / Lost Baggage & Passenger Complains- Handling Contracts for Agents & Companies- Monitor the market & provide useful & important information’s to the Sales Team to plan their visits & achieve their targets. Show less

• Reservations Executive

  • Aug 2008 - Aug 2009

  Reported directly to Reservations Manager. Assisted the Manager Commercial and the Reservation Team in providing an efficient and friendly reservations service, and to maximize revenues to achieve budgeted and forecasted targets of AL MAHA DESERT RESORT & SPA , The HARBOUR HOTEL & RESIDENCE and GREEN LAKES SERVICED APARTMENTKey Responsibilities- Maintain high level of communication skills.- Daily guest correspondence of VIP’s, regular guests and Skywards guests- Handing group allocations, - Achieve occupancy targets and average room rate - Generating sales leads from potential corporates and travel agencies- Handling the reservation systems, creating rate codes, feeding rates and managing allocations. Show less



Sheraton Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Reservation Sales Agent

  • Jul 2003 - Jul 2008

  Reported directly to the Reservations Manager. Was a part of the team responsible for generating sales. Responsibilities Included maintaining a high level of communication skills, attending to daily guest correspondence, handing group allocations, achieve occupancy targets and average room rates, handling the reservation systems and creating rates/ managing allocations. Reported directly to the Reservations Manager. Was a part of the team responsible for generating sales. Responsibilities Included maintaining a high level of communication skills, attending to daily guest correspondence, handing group allocations, achieve occupancy targets and average room rates, handling the reservation systems and creating rates/ managing allocations.