Lead Business Analyst

• Mar 2020 - Present

Currently, I'm working as a Business analyst and Scrum Master for the Utogi project [https://utogi.com/]. The Utogi project is a real estate domain application that includes managing and identifying properties from google Maps, real estate agents, contacts, emails, marketing properties via Facebook pages, Ad accounts, and third-party websites like https://www.trademe.co.nz/, https://www.realestate.co.nz/etc.Responsibilities- Collects, analyze workflow requirements, constructing workflow charts/diagrams, write specifications, and defines product requirements- Reviews product architecture and user interface requirements - Contribute to design discussions for improving existing and new systems/processes/services. Understand and apply new industry perspectives to existing business models, while seeking opportunities to improve models, processes, or products by reducing cost and improving efficiency- Organize and facilitate scrum ceremonies such as sprint planning, grooming, sprint review, daily stand-ups, delivery reviews, and retrospectives- Resolving conflicts among members of projects and assisting product owners to strike a balance between product features vs. product quality by providing required information.- Remove project bottlenecks and manage customer expectations while ensuring the minimize escalations.- Review stories, acceptance criteria and test cases for the sprint - Ensure DOD is followed before moving the stories to the done column.- Ensure DOR is followed before taking the stories to sprint.- Managing product backlog, sprint backlog, board, and change requests - Support product owner on maintaining product backlog and user stories.- Helping the team to keep focus while ensuring the manageable workload and prevent burnouts

Business Analyst

• Mar 2017 - Mar 2020

I worked as a Technical Business Analyst @ Pearson Lanka for GME - myDashboard Project. GME project helps to ensure Pearson application / products remains healthy and stable at all times and monitored over 3000 applications generating over 5000 alerts everyday. myDashboard provides real-time monitoring for Pearson online products and applications.Responsibilities : - Requirements management and documentation ( DSRS / FSD / User manuals )- Coordinated with customer to gather requirements and manage expectations- Documenting and following up on important actions and decisions from key meetings.- Responsible to facilitating daily scrum, sprint planning, sprint demo and retrospective meetings and manage sprint templates - Manage to track team goals and remove impediments.- Managed resource and capacity planning for projects - Monitor and follow up Ad-hoc issues and respective SNOW tickets - Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.- Arranged daily stand-up meetings, facilitate meetings, schedule meetings, sprint demo and decision-making processes in order to ensure quick inspection and proper use of adaptation process.- Helps / Coordinate with product owner to make the product backlogs in good shape and make them ready for the next sprint.- Organizes and facilitates the sprint planning meeting and managing spill overs / bugs - Experienced in frameworks like Scrum, Kanban- Knowledge about epic, tasks, backlog tracking, burndown metrics, velocity, user stories, acceptance criteria's etc- Develop status reports, cost estimates, and resource plans - Following up the product related issues / tickets / emails- Experienced in Jira , Project management tools - Knowledge in monitoring tool such as, Newrelic, Zabix (Monza), DLogs, GA , RUM, APM etc

Associate Consultant - Business Consulting

• Apr 2016 - Mar 2017

I worked for Heath Care (HC Solution ) Project in PEGA framework. This is another challenging project and we delivered application to USA based customers. Roles & Responsibilities. - Requirements gathering and elicitation- Requirements Documentation and review - Requirements validation and giving support for testing the application

Senior Executive - Business Consulting

• Jun 2015 - Apr 2016

British Telecom project based on Agile Project Environment. I was one of the senior Technical Business Analyst for this project. And this is very challenging role and fully telecommunication domain implementation. • Quickly understands the business issues, business need and data challenges of client's organization and industry. • Understand what the business does and how it does it.• Determine how to improve existing business process.• Requirement Elicitation, Requirement Gathering and review.• Design BPMN (Business process modeling notation).• Develop DSRS, RTM, RCI, documentations.• Assists in the facilitation of team and client meetings. • Delivers informative, well-organized presentations. • Communicates needed changes to development team. • Possesses understanding in the areas of application programming, database and system design.

Executive Business Consulting

• Jan 2013 - Jun 2015

Executive- Information System/Projects

• Jun 2011 - Feb 2013

• Installed a new DBMS and managed testing schedule before successful deployment into a production environment • Analyzed data and made performance recommendations • Recover the all showroom databases, when it suspect and performance testing, backups taking, Maintenance planning, indexing, shrinking etc • Monitoring all servers, POSIFLEX machines server’s database attached and detached etc • Designing and analyzing the crystal reports, grouping, creating formula for ranging, shorting etc (sales report, category report, stock report, HR, CRM reports etc) ERP Project Responsibilities Strategy & Planning • Ensure that ERP software meets business requirements and goals, fulfills user requirements, and identifies and resolves systems issues • Recommend any additional hardware or software requirements needed for successful ERP deployments, configuration, or maintenance • Evaluate proposals in order to identify potential problem areas, and make the appropriate recommendations • Evaluate, install, configure, and deploy ERP applications, systems software, products, and/or enhancements to existing applications throughout the enterprise • Perform daily monitoring and troubleshooting of the ERP system; install and configure patches and upgrades as required • Prepare and deliver activity and progress reports for presentation to the executive management team • Preparing training material and presenting training and orientations professionally • Ability to communicate ideas in both technical and user-friendly language, conduct research into application issues and products and Able to prioritize and execute tasks in a high-pressure environment • Analysis and Design the FSD and coordinate with User Acceptance Testing (UAT) process between end users and development team.

Software Engineer

• Sep 2009 - Feb 2010