Experience

Arope Insurance Egypt
• Insurance
• 100 - 200 Employee
• Head of Issuance

  • Apr 2022 - Present


Sarwa Life Insurance

• United States

• Group Underwriter

  • Sep 2020 - May 2022

• Corporate operations supervisor

  • Jan 2022 - Apr 2022

• Supervisor medical underwriter

  • Jan 2020 - Aug 2020

  Handle additions and deletions process with clients.-Responsible for issuing additions and deletions invoices.-Responsible for issuing new and renewal policies on insurance management system.-Handle and send reports about production, outstanding and paid claims to General Authority for Financial Supervision (EFSA).-Handle reports with re-insurance Company.-Reviewing all TPA fees invoices.-Generate manually Statement of account that shows which invoices are paid for portfolio to help clients what’s outstanding amount.-Present the technical part for reports.-Support to Claims department.-Making all reports for finance.-Responsible for portfolio analysis reports for Top management Show less

• Senior Medical Underwriter

  • Jan 2018 - Dec 2019

  -Handle additions and deletions process with clients.-Responsible for issuing additions and deletions invoices.-Responsible for issuing new and renewal policies on insurance management system.-Handle and send reports about production, outstanding and paid claims to General Authority for Financial Supervision (EFSA).-Handle reports with re-insurance Company.-Reviewing all TPA fees invoices.-Generate manually Statement of account that shows which invoices are paid for portfolio to help clients what’s outstanding amount.-Present the technical part for reports.-Support to Claims department.-Making all reports for finance.-Responsible for portfolio analysis reports for Top management. Show less

• Issuance Officer

  • Jan 2016 - Dec 2017

  -Handle additions and deletions process with clients.-Responsible for issuing additions and deletions invoices.-Responsible for issuing new and renewal policies on insurance management system.-Generate manually Statement of account that shows which invoices are paid for portfolio to help clients what’s outstanding amount-Handle and send reports about production to General Authority for Financial Supervision (EFSA).

• Junior Claims

  • Mar 2015 - Dec 2015

  -Enter claim related data on computer system, inputting concise yet sufficient file documentation.-Maintain claim files, such as records of settled claims and an inventory of claims requiring detailed analysis.-Enter and/or research information in a computer system.



• Grand for Financial Investment

• Booking Management Officer

  • Jun 2014 - Feb 2015

  -Shares booking on trade system. -Shares booking on trade system.



Shoe Room

• United States
• International Trade and Development
• 1 - 100 Employee

• Accountant

  • Mar 2014 - Jun 2014

  -Introducing company products to the system -Weekly inventory on company branches -Calculate the deficit on each branch -Introducing company products to the system -Weekly inventory on company branches -Calculate the deficit on each branch



Raya Contact Center

• Inbound call center agent

  • Jan 2014 - Mar 2014

  Handling all calls at etisalat Egypt account Handling all calls at etisalat Egypt account



Mobinil Contact Services

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Inbound call center agent

  • Aug 2013 - Jan 2014

  Handling calls of activation Lines at mobinil Handling calls of activation Lines at mobinil