Experience

Eurisko Learning & Consulting Group

• Egypt
• Education Administration Programs
• 1 - 100 Employee

• Managing Partner

  • Aug 2013 - Present

  Selected Achievements - Negotiating the successful acquisition and rights to representation with several internationally renowned training solutions providers. - Achieving an average of 54% growth year-on-year of company’s revenues reaching breakeven in the second year and ROI from third year onwards despite economic instabilities in the country. - Quickly establishing companies brand digital presence showing up in first page of relevant online searches by the second year of operation. - Successfully securing long-term strategic alliances with large local universities, MNC’s and governmental institutions through the careful development of highly customized and detailed training & development plans and linking them to brand equity, ROI, and Strategic governmental directives. - Co-Creating a business model that is responsive to customer needs and more efficient cutting down on operational lead-time by average of 30%-40% and driving down operational cost by 25%-35% compared to industry standard. - Achieving industry standard record customer retention with almost 80% of Clients remaining with company for 4 year and counting. Reported to Shareholders with accountability in the following main areas: - Negotiate & establish branding for newly founded company. - Establish and manage brand presence in Egyptian market. - Establish and manage Business strategy and fiscal plans & Targets. - Establish and manage sales strategy and messages and achieve customer acquisition targets. - Develop customized training program and human development plans/programs for key strategic clients. - Network with various key decisions and policy makers and identify brand recognition and business development opportunities - Interview and hire key staff positions - Achieve annual fiscal targets.



Speak Up English School

• Ukraine
• Education Administration Programs
• 100 - 200 Employee

• Managing Partner

  • Jan 2017 - Present

  Selected Achievements - Negotiating the successful acquisition and rights to representation with several internationally renowned training solutions providers. - Achieving an average of 54% growth year-on-year of company’s revenues reaching breakeven in the second year and ROI from third year onwards despite economic instabilities in the country. - Quickly establishing companies brand digital presence showing up in first page of relevant online searches by the second year of operation. - Successfully securing long-term strategic alliances with large local universities, MNC’s and governmental institutions through the careful development of highly customized and detailed training & development plans and linking them to brand equity, ROI, and Strategic governmental directives. - Co-Creating a business model that is responsive to customer needs and more efficient cutting down on operational lead-time by average of 30%-40% and driving down operational cost by 25%-35% compared to industry standard. - Achieving industry standard record customer retention with almost 80% of Clients remaining with company for 4 year and counting. Reported to Shareholders with accountability in the following main areas: - Negotiate & establish branding for newly founded company. - Establish and manage brand presence in Egyptian market. - Establish and manage Business strategy and fiscal plans & Targets. - Establish and manage sales strategy and messages and achieve customer acquisition targets. - Develop customized training program and human development plans/programs for key strategic clients. - Network with various key decisions and policy makers and identify brand recognition and business development opportunities - Interview and hire key staff positions - Achieve annual fiscal targets.



Berlitz Corporation

• United States
• Education
• 700 & Above Employee

• Business Development Manager

  • Jan 2011 - Aug 2013

  Selected Achievements- Successfully overhauled company training solutions offering and sales pitches to adapt and respond to the changing needs after the 2011 revolution leading to achievement of almost 80% of revenues in the year of the revolution compared to previous year and a year-on-year average growth percentage of 30% staring 2012 through 2013.- Established 3 new learning centers in 2012 complete with business plan and drove these new units to achieve break even by beginning of second year through carefully constructed lean operational models with relatively low operating cost and targeted sales strategies that work to exploit market gaps- Created and consistently updated new dashboard metrics systems and business analytics for units & team under my management to expedite receiving meaningful market data and take quick decisions. These were later generalized across the entire company.- Conducting full Training needs analysis and developing comprehensive business plan for 5 key accounts of which 3 went on to generate almost 45% of units’ revenue in 2012-through 2013.Reported to General Manager with accountabilities in the following main areas:- Establishing new business units and overseeing all startup sales and operations until units are financially self-sufficient and achieving fiscal turnover.- Network with key policy & decision makers with the objective of securing large strategic and long-term contracts.- Oversee and continuously develop Training programs and plans formulation and ensure they address clients’ problems, meet learning objectives and can develop metrics for measuring their success.- Oversee and manage sales & marketing strategies to achieve fiscal targets.

• Multiple Units Manager

  • Sep 2008 - Jan 2011

  Selected Achievements- Successfully managed the implementation of training programs for an average of 4000 trainees annually achieving record customer reenrollment metrics of approximately 70%.- Managed to increase business volume annually by an average of 40% while maintaining overall increase in fixed operating costs at maximum of 15% over 3 years leading to higher turnover percentages.- Overhauled training needs analysis, plan formulation and learning objectives metrics and dashboards to better read client needs and increase success rate of programs implemented.- Stablished two new training solutions for which I saw an opportunity in the market (weekend intensive training programs and Berlitz Kids & Teens®).Reported to Operations Manager with accountabilities in the following main areas:- Prepare Annual business plan for units under my supervision (Financial growth, Product Mix, Budgets, HR plans…etc.) - Managing all aspects of three large learning centers with a total of 100+ staff and over 8000+ active and new customers annually that includes business development and brand management of new products, customer experience enhancement strategies, customer relationship management, financial monitoring and control of revenue; cost structure; and bottom line, - Responsible for team building, training, and long term development of human capital. - Responsible for continuous Business Process and workflow enhancement and development. - Responsible for design and implementation of performance management standards within my units according to the balanced scorecard. - Managing and coaching a team of various junior level managers to achieve results (Center Managers, Sales Supervisors, as well as product and quality managers).- Supervising learning management system and ensuring input data integrity.

• Government Projects Manager

  • Jan 2007 - Sep 2008

• Center Manager

  • Nov 2005 - Jan 2007