Experience

ITALCAR SA Tunisie

• Tunisia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Concept store Manager

  • Jun 2021 - Present



Maille Club Group

• Tunisia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Assistant store manager at HUGO BOSS

  • Nov 2015 - Mar 2021

  * Responsibility of retaining shop image and merchandise coordination.* Delivers the highest levels of motivation and cel .*development of team members and ensures Individual and store compliance with all company regulations and procedures.*Maximizes sales and exceeds store and budgets.• Ensure that all the processes are compliant with the legal, regulatory and internal requirements•Being responsible of the Store planning•Guarantee the proper execution of all tasks related to the digitalization of the store• Regularly coach the team to ensure they develop the key skills expected at their position Show less

• Manager section man at square 5 ( Dolce&Gabbana , Canali, Prada )

  • Nov 2013 - Nov 2015

  •Maximizes store contribution through exploiting every opportunity to drive sales.•Loss and maintain cost controls.•Delivers the highest levels of motivation and development of team members and ensures •Controlling monthly inventory system •Identify customer needs through asking questions; confidently recommend and demonstrate appropriate

• Client Advisor at Paul&Shark

  • Nov 2012 - Nov 2013

  •Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times •recommend link products at every sale opportunity; close the sale•Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service•Handle customer•Grant an outstanding service to the clients in compliance with the company guidelines•Manage customer service quality, to meet customer expectations by offering professionalism and human touch Show less