Experience

Air Cairo

• Egypt
• Airlines and Aviation
• 200 - 300 Employee

• Senior Flight Cabin crew

  • Nov 2021 - Present

  Check cabin before take-off to ensure compliance with safety regulations. Give the “safety” presentation in a well-prepared manner. Welcome travelers on board and help them to their seats when necessary. Understand the duties of the assigned position during flight. Ensure the satisfaction of passengers by answering questions and offering them assistance. Monitor the cabin frequently for the entire duration of the flight. Adhere to established regulations and procedures. Remain calm and offer assistance to passengers in the event of an emergency. Give particular attention to passengers with special needs (children, disabled, elders etc.) Prepare accurate reports concerning any significant issues. Serve food and beverages and sell products.



Ajwaa Airlines

• Egypt
• Airlines/Aviation
• 1 - 100 Employee

• Senior Flight cabin crew

  • Apr 2021 - Oct 2021

  Check cabin before take-off to ensure compliance with safety regulations. Give the “safety” presentation in a well-prepared manner. Welcome travelers on board and help them to their seats when necessary. Understand the duties of the assigned position during flight. Ensure the satisfaction of passengers by answering questions and offering them assistance. Monitor the cabin frequently for the entire duration of the flight. Adhere to established regulations and procedures. Remain calm and offer assistance to passengers in the event of an emergency. Give particular attention to passengers with special needs (children, disabled, elders etc.) Prepare accurate reports concerning any significant issues. Serve food and beverages and sell products.



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Care Representative

  • Oct 2020 - Mar 2021

  * technical support at freedom mobile Canada * handling customer technical issues with SIM cards and mobile devices * technical support at freedom mobile Canada * handling customer technical issues with SIM cards and mobile devices



ALMASRIA UNIVERSAL AIRLINES

• Egypt
• Airlines and Aviation
• 1 - 100 Employee

• Flight Cabin crew

  • Aug 2016 - Sep 2020

  Check cabin before take-off to ensure compliance with safety regulations. Give the “safety” presentation in a well-prepared manner. Welcome travelers on board and help them to their seats when necessary. Understand the duties of the assigned position during flight. Ensure the satisfaction of passengers by answering questions and offering them assistance. Monitor the cabin frequently for the entire duration of the flight. Adhere to established regulations and procedures. Remain calm and offer assistance to passengers in the event of an emergency. Give particular attention to passengers with special needs (children, disabled, elders etc.) Prepare accurate reports concerning any significant issues. Serve food and beverages and sell products.

• Crew Tracker

  • Sep 2015 - Apr 2016

  Assist in the travel arrangement of the crewing staff. Calling of Standby crew in the event of change or no show crew among other responsibilities as stipulated in the operations manual. Calculate legal FDP when crew members have encountered delays. Calculate legal FDP for all crew members utilized from Standby. The arrangement of crew duty travel. Follow up the hotel accommodations as required. Arrangement travel and accommodation for the crew as required. Handling of crew sickness, personal calls, and information from the clinics, the flight crew of flight and other duty changes. Assist with all crew issues. Keep an accurate and continuous crew watch and keep the crew system updated, including necessary documentation for all crew. Ensure that all crew members operate as per ECAR, and the Operator’s Operations Manual. Manage and maintain the master crew program. Communicate with the crew to ensure that they are informed about irregularities. Ensure that only crew members with valid licenses, ratings, medicals, qualifications, and passports Operate in accordance with the Operations Manual. Find a cover for uncovered duties. Make sure that all flights are covered.