Operations Manager

• Feb 2008 - Present

* Handled Liners, Feeder vessels, NVOCC's (NMT, LGL, BBC CHARTER, Bahri, EVERGREEN, PERMA, ALAJI, SIMATECH, OEL vessels) operations, documentations and customer service with full P&L responsibility.* Coordinated with Stevedore to carry out successful discharge and loading of vessels.* Slashed costs by accomplishing the target of penalty free inbound/outbound documentations for NVOCC's and Liners.* Worked closely with third party vendors that manage trucks, cranes and other equipment.* Achieved 100% evaluation on monthly basis from EVERGREEN-SOL.* Built and strengthened relationships with logistics team to optimize daily operations.* Led daily operations by supervising, assigning work to junior staff and dealing with problems that arise.* Processed entire import/export documentations to adhere to customs’ guidelines and regulations.* Controlled vessel operations, equipment handling while maintaining container and vessel movements in ERP system within allotted time frame.* Monitored internal and external communication channels to ensure immediate and proactive support to customers and global offices to facilitate smooth shipments.* Supervised manifest submission, procedure and delivery order counter activities.* Reviewed shipment performance reports and analyzed data to develop improvement initiatives. Show less

Documentation Supervisor

• Mar 2003 - Jan 2008

Documentation Executive

• Jan 1999 - Feb 2003