VP, Corporate DevOps Manager

• Mar 2020 - Present

AVP, Regional Configuration Manager

• Mar 2019 - Mar 2020

AVP, Configuration Manager

• Aug 2017 - Mar 2019

Systems & Infrastructure Sr. Engineer

• Jun 2016 - Aug 2017

I had both ITSM and infrastructure roles as follows: - Makes analysis for the infrastructure environment includes servers, Network, and Applications to identify the best structure and Integrations for the implementation. - Implements, Configures, and administrates HP enterprise Software products for monitoring like Site Scope, OMI, OLI, NNMi, RUM and RTSM. - Installs and administrates vCenter 6.0 with HA clustering. - Sets a plan for the project identifying times and the corresponding break down tasks. - Designs & implements IT monitoring solutions that is used by Network Operations Center team and Datacenter team. - Audits the efficiency of operations for all Operational teams to ensure the proper service delivery as well as generating regular Service Review Reports. - Implements and administrates different IBM enterprise solutions like TNPM, Message Broker and IBM BPM. - Designs & implements Server / Datacenter infrastructure required to run OSS systems smoothly using many technologies including VMWare, HP Blade systems, HP 3PAR SAN storage, Linux Clustering, Windows Clustering, SQL Server Clustering, F5 Load Balancing, HP Data Protector for Backup & Recovery. Show less

Systems & Applications Manager

• Jun 2014 - Jun 2016

- Analyzing and administrating the deployment of new requirements and change requests to existing systems.- Develops work plans, goals and objectives, and evaluates progress and team performance.- Develops, ensuring alignment with the company's strategies and business objectives.- Sets the IT SOPs and the yearly IT budget plan.- Manages team performance and ensures conformance to standards, work ethics, and professional conduct.- Responsible for administrating and optimizing the IT Infrastructure using enterprise monitoring tools like zabbix and nagios.- Installing and administrating VPN server (PPTP). - Installing and administrating vcenter 5.5 and ESXI 5.5 and configuring automated backup solution of VMs to NAS (Synology).- Building and administrating Elastix VOIP server for free calls integrated with Microsoft CRM server. - Building and administrating Microsoft share point server 2013 intranet.- Installing and administrating Microsoft Project Server 2013 (PWA). - Designing a backup strategy on both of server and client sides and Installing Symantec backup exec 2013 as an enterprise backup solution.- Installing Saba learning suite system that HR use to deploy soft skills courses and exams to the employees and it helps to set performance evaluation as well.- Administrating and maintaining Microsoft Dynamics CRM, CVS code repository and Microsoft accounting system.- Installing and configuring IBM enterprise solutions like SameTime 9.0, FileNet and Case manager for clients on different platforms. Show less

IT Lead

• Jan 2014 - Jun 2014

- Administrating and optimizing the IT Infrastructure using enterprise monitoring tools like zabbix, nagios and Icinga.- Installing and administrating vcenter 5.5 and ESXI 5.5 and configuring automated backup solution of VMs.- Installing and administrating Microsoft VPN server 2008/2012.- Installing and maintaining Mantis and testlink server systems.- Installing and administrating Domain Controller and configuring Windows NT/2000 environment services including AD, DHCP, DNS.- Mail, FTP ,VPN , application and terminal servers are routed correctly.- Maintaining and administrating Elastix VOIP server integrated with Microsoft CRM server. - Administrating and maintaining Mail server based on Exim open source mail transfer agent using cPanel, WHM or SSH.- Installing and administrating Microsoft share point server 2013 integrated with project management server 2013.- Installing and administrating Feng office open source server system for project management.- Administrating and maintaining Saba learning suite system server.- Administrating and maintaining Microsoft Dynamics CRM, CVS code repository and Microsoft accounting system and configuring automated backup solution for all data files.- Configuring cisco routers, load balancers, managed switches and access points. Show less

Systems & Network Administrator

• Jan 2012 - Jan 2014

- Plan, design, and maintain data networks and servers, provide technical support to users, administrate day-to-day operation of networks and servers and implement LAN/WAN maintenance and management procedures. - Building DC server that provides centralized administration for all users and resources also there is additional DC for high availability . - Installing and administrating Kaspersky security center as a SW firewall server solution distributing end point packages installed on the client machines that use the server as update source. - Responsible for VPN project that makes all of our branches , factory , repository and HQ work as LAN hence users in branches can access server data easily and I can remotely control their machines. - Administrating and maintaining Zimbra Email server that has 800 accounts and I was responsible for the project of building the server from scratch with Master Linux Company . - Administrating and maintaining both of iptables Firewall and web Content (Proxy) servers . - Mail, FTP ,VPN , application and terminal servers are routed correctly. - Installing and managing Spice works Issue tracker application that helps to manage tasks assigned to each one in a team and to audit our resources and servers status. - Design and implement the company’s LAN and WAN network infrastructure, tasks include configuring multiple Cisco 1800 & 1900 and HP managed switches with configuring VLANs . - Configure and maintain Windows NT/2000 environment services , including Active Directory, DFS, WINS, DNS, DHCP, file replications and logon scripts . - Performing the commands required to share, remove, and restrict resources. - Configuring cameras with static IPs and configuring NVR system that helps to administrate and monitor the recording cameras . - Troubleshooting Network Activity && Performance tuning. Show less

Database Administrator

• Nov 2010 - Oct 2011

Joined MCIT scholarship that is organized by Ministry of communication and information technology for database development and administration track . Joined MCIT scholarship that is organized by Ministry of communication and information technology for database development and administration track .

Technical Support Engineer

• Jun 2010 - Nov 2010

Maintaining computer systems and communication devices including telephone systems , faxes and configuring IP cameras . Maintaining computer systems and communication devices including telephone systems , faxes and configuring IP cameras .