Experience

Flamingo Travel

• Travel Arrangements
• 1 - 100 Employee

• Marketing Coordinator

  • Dec 2013 - Present



Department Of Transport

• United Arab Emirates

• Public Relations Coordinator

  • Jun 2012 - Aug 2013

  Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information  answer calls professionally  respond to customer inquiries  research required information using available resources  handle and resolve customer complaints  provide customers with product and service information  enter customer information  process orders, forms and applications  identify and escalate priority issues  route calls to appropriate resource  follow up customer calls where necessary  complete call logs  produce call reports Show less



Infinity Technology Services

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Public Relations Specialist

  • Jun 2009 - Jan 2012

   Plans and conducts public relations program designed to create and maintain favorable public image for employer or client: Plans and directs development and communication of information designed to keep public informed of employer's programs, accomplishments, or point of view. • Arranges for public relations efforts in order to meet needs, objectives, and policies of individual, special interest group, business concern, nonprofit organization, or governmental agency, serving as in-house staff member or as outside consultant.  Prepares and distributes fact sheets, news releases, photographs, scripts, motion pictures, or tape recordings to media representatives and other persons who may be interested in learning about or publicizing employer's activities or message.  Purchases advertising space and time as required.  Arranges for and conducts public-contact programs designed to meet employer's objectives, utilizing knowledge of changing attitudes and opinions of consumers, clients, employees, or other interest groups.  Promotes goodwill through such publicity efforts as speeches, exhibits, films, tours, and question/answer sessions.  Represents employer during community projects and at public, social, and business gatherings.  May research data, create ideas, write copy, lay out artwork, contact media representatives, or represent employer directly before general public.  May develop special projects such as campaign fund raisers or public awareness about Political issues. Show less