Experience

CMR Surgical

• United Kingdom
• Medical Equipment Manufacturing
• 500 - 600 Employee

• Supply Chain Analyst

  • May 2022 - Present



Amazon

• United States
• Software Development
• 700 & Above Employee

• Inventory Control Quality Assurance - Area Manager

  • Feb 2021 - Jan 2022

• Area Manager

  • Jul 2020 - Feb 2021

• Logistic Analyst

  • Sep 2019 - Jul 2020

  • Forecasting estimated expected volumes for all AMZL delivery stations in UK, ES, DE and FR.• Analysing the impact of reached operational capacity and incorporating network risk updates and operational changes into 24 hour forecast. • Managing daily set up of maximum capacity inject for EU stations based on their sortation, transportation and mechanical capabilities.• Monitoring EU Line haul changes and incorporating that into the 24hr forecast.• Resolving adhoc tasks relating to EU volume changes. • Same day forecasting and capping• Labour Scheduling & Routing

• Logistic Analyst

  • Aug 2018 - Sep 2019

  • Forecasting estimated expected volumes for all AMZL delivery stations in UK, ES, DE and FR.• Analysing the impact of reached operational capacity and incorporating network risk updates and operational changes into 24 hour forecast. • Managing daily set up of maximum capacity inject for EU stations based on their sortation, transportation and mechanical capabilities.• Monitoring EU Line haul changes and incorporating that into the 24hr forecast.• Resolving adhoc tasks relating to EU volume changes. • Same day forecasting and capping• Labour Scheduling & Routing



FirstPort (UK)

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Customer Support Coordinator

  • Oct 2017 - Aug 2018

  • Take inbound customer calls and correspondence in line with department service targets and taking a First Time Fix approach to provide timely resolution. • To ensure written communication is processed and responses issued in accordance with targets set by the Customer Support Management Team. • Closely liaise with relevant Property Managers in order to ensure issues are resolved promptly. • Raising maintenance orders and liaise with contractors as appropriate in relation to work required on a development including annual contract tendering and resolution of invoice queries. • To ensure internal databases are updated accurately and regularly inclusive of any relevant documentation to be saved within the appropriate areas.



Co-op

• United Kingdom
• Retail
• 700 & Above Employee

• Store Manager

  • Apr 2017 - Oct 2017

  • Leading the team from the front by working towards team and individual performance goals.• Demonstrating commercial awareness and business skills through previously handling business financials and exploring opportunities to increase sales.• Inspire and motivate team members by providing them with effective feedback.• Fixed the Cash loss problem at the store by implementing new procedures and rules.• Improved availability and beat budget on a weekly basis.• Implemented process and decreased Leakage.• Improved store standards by giving staff more training and feedback.

• Team Manager

  • Nov 2015 - Apr 2017

• The Co-operative Food - Team Leader

  • Sep 2015 - Nov 2015

• Customer Team Member

  • Nov 2011 - Sep 2015

  Helping the customers, solving problems, customer service, shelving products, being at the checkouts helping customers