Mohamed Rijaf Fathima Shafna

at Falckon Health
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Contact Information
us****@****om
(386) 825-5501
Location
Colombo, Western Province, Sri Lanka, LK

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
      • Feb 2023 - Present

      • Feb 2023 - Mar 2023

    • United States
    • Hospitals and Health Care
    • 500 - 600 Employee
    • Billing Specialist
      • Nov 2019 - Dec 2022

      1.Claims dispatched to insurance companies within the stipulated period set by the management. Dispatch, collection and disallowance reports are prepared and analysed. Ensure that system is updated with payments and dispatched bills. 2.Responsible for ensuring that collection targets are met and that payments are received and processed in accordance to the Hospital's policies and procedures. 3.Manages the processing of journal entries for write-offs and write-backs in accordance to the MCME policies and procedures. 4.Age analysis report is utilized to identify outstanding balances. Ensures that statements of accounts and reminders are sent to clients as per the set guidelines 5.Ensures that rejected amounts are allocated as per standard procedure, Assist in resubmitting disallowed bills within stipulated period to different insurance companies. Prepares the final reconciliation statement within the stipulated time frame in coordination with the RCM Manager. 6.Identifies employees training needs and arranges for training to occur as and when needed and ensures that set individual targets are met as per the agreed period and assists the RCM Manager during the performance management process 7.Plans and efficiently manages the employees' overtime and ensures that prior and proper authorization is received. Show less

    • Sri Lanka
    • 200 - 300 Employee
    • Assistant Unit Development Manager
      • May 2018 - May 2020

      Part Time Part Time

    • Sri Lanka
    • Banking
    • 400 - 500 Employee
    • Banking Assistant
      • Jan 2018 - Nov 2019

      1.Identifying potential small and medium enterprises and facilitating them for their working capital requirements. 2. Provided funds for the Orphan Care project by contacting potential entities over the phone. 3.Handled both inbound and outbound phone conversation with clients to make satisfied. 4.Cross-selling the bank’s product and service to existing & new customers over the phone. 5.Utilizing multiple software systems to create cases and determine coverage, determination, and appeals process. 6.Meet daily tasks through various forms and mediums of communication – written, verbal, and/or by phone. 7.The ability to display soft skills while moving the call forward. 8.Good written and verbal communication skills and active listening skills. 9.Preparing daily reports, stats to the managers EOD Show less

    • Maths tutor
      • Sep 2016 - May 2017
    • Receptionist cum Admin Assistant
      • Jan 2012 - Aug 2016

      1.Composing and preparing correspondence; monitors and responds to emails; researches required information or background on organizations and individuals. 2.Sets up meeting files, scheduling and calendaring meetings, sets meeting agendas, setting location, time, and appropriate duration, identifying, inviting and confirming participants, facility arrangements where required. 3.Prepare travel arrangements, expense reports, and all items needed to ensure the Chairman’s successful focus on external relations and organizational growth. 4.Research, prioritize, and follow up on incoming issues and concerns addressed to the Chairman, including those of a sensitive or confidential nature. Consult with the Chairman in determining appropriate course of action, referral or response. 5.Provide a bridge for clear communication and maintain credibility, trust and support between the office of the Chairman and staff.Managed all accounting transactions. - Excel / Book Keeping 6.Reconcile accounts payable and receivable. 7.Ensure timely customer payments. 8.Process monthly payroll. 9.Handling, planning and organising events of school. 10.Communicate with the parents/ staffs/teachers and students. 11.Answering inbound and outgoing calls. 12.Keep tracking all the details of visitors. 13.Keep all the records related to payments, students, teachers and other staffs Show less

Education

  • Northumbria University
    Master of Business Administration - MBA, Business Administration and Management, General
    2022 - 2023
  • All Saints'​ College
    2011 - 2013
  • St.Anthony's Balika Vidyalaya
    none, Accounting and Finance
    2000 - 2010

Community

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