Experience

Royal Maxim Palace Kempinski

• Egypt
• Hospitality
• 1 - 100 Employee

• Food And Beverage Supervisor

  • Jun 2016 - Present

  - Not only responsible, but committed to exceed guests’ expectations and to go for extra miles and to brighten up the name of my brand. - Maintain training program for departmental new hires and exist associates. - Ensure adequate quantities for beverages are maintained and spoilages are minimized. - Ensure a smooth operation exists in assigned area, including: staffing, inventory, quality assurance and customer service. - Maintain and solve service complaints. - Inspect dining area and ensure cleanliness, organization and dining area courtesy. - Analyse and recognize deficiencies and provide solutions to achieve desired results. - Complete required paperwork, recording of transactions and tips distribution. - To give the fittest work know-how for the team and the best service experience for our guests by communicating properly and being the main chain between the other departments and my team.



Pyramisa Hotels & Resorts

• Egypt
• Hospitality
• 100 - 200 Employee

• Waiter

  • Sep 2015 - Apr 2016



Mövenpick Hotels & Resorts

• France
• Hospitality
• 700 & Above Employee

• Waiter

  • Jun 2014 - Jul 2015