Experience

University of Ottawa

• Canada
• Higher Education
• 700 & Above Employee

• Proctor

  • Sep 2022 - Present

  - Mastered NetSupport, Natural Reader, Dragon, WordQ, Kurzweil and Antidote. - Supervised the exams’ room and maintained academic integrity of examinations and a high standard of client service. - Worked as a runner, receptionist, support and proctor several times. - Organized the upcoming and finished exams, assembled the exams with the permitted material. - Organized and delivered the exams from the previous days and help around the exam center. - Respected the University’s policies and confidentiality of students. Show less



Brookfield Renewable

• Canada
• Renewable Energy Semiconductor Manufacturing
• 700 & Above Employee

• Application Support Specialist

  • Jan 2023 - May 2023

  - Supported various business applications including IT2, 3MW, MediusFlow, D365, and IFS for the Application Support team. - Onboarded new users, modified existing user accounts, and ensured the security of the applications to ensure all tasks were completed accurately and efficiently. - Handled HR-related tasks such as updating employee records and troubleshooting issues related to HR management systems. - Became proficient in various business applications such as IT2, 3MW, IFS, MediusFlow, and D365, documenting and maintaining support operation procedures to ensure the team had consistent and reliable information at all times. - Demonstrated strong skills in planning, prioritizing, time management, problem-solving, and communication in English and French, as well as exposure to SQL and object-oriented programming languages. - Worked in a team and performed duties with limited supervision, demonstrating a strong work ethic and attention to detail. Show less



Academie Mohamed 6 of Football

• Rabat, Rabat-Salé-Kenitra, Morocco

• Football Coach Assistant for children (U12)

  • Jun 2018 - Jun 2019

  This job helped me a lot to cultivate several skills essential for maintaining professionalism in any work environment. A few of said skills include : -Learned to be assertive and have a more active voice. -Kept a close eye on the children’s discipline and behavior during practice. -Maintained a healthy work-life balance. -Demonstrated excellent leadership skills by establishing team rules and focusing on working together to solve issues. This job helped me a lot to cultivate several skills essential for maintaining professionalism in any work environment. A few of said skills include : -Learned to be assertive and have a more active voice. -Kept a close eye on the children’s discipline and behavior during practice. -Maintained a healthy work-life balance. -Demonstrated excellent leadership skills by establishing team rules and focusing on working together to solve issues.