Managing Editor

Managing editor

• Jun 2011 - Present

• Works with content partners to create tips, information product reviews and website reviews• Optimizes all content for search engines.• Maintains relationships with all media outlets by monitoring their content and making frequent contribution. • Manages agreed-upon expense budget, revenue metrics, key metrics and reports to Online Marketing Director.• Coordinate web projects across departments.

Business Development Executive

• Feb 2010 - Mar 2012

• Identify and develop LINKonLINE opportunities.• Determine new opportunities.• Develop the corporate brand strategy.• Develop and manage the set of portals localized content.• Analyzing the portal reports.

Commercial Sector Senior Account Manager

• Jan 2007 - Jan 2010

• Securing the sales revenue by selling LDN services & Infrastructure (Internet Leased Line , Data line , Hosting, web development ) to the commercial sector..

Senior Inbound Sales

• Sep 2003 - Dec 2006

• Responsible for handling the selling cycle from lead generation till deal closing.• Maintain customer satisfaction through handling his problems and inquiries.• Prepare variety of status reports, including activity, losing follow-up …etc• Responsible for achieving the ADSL sales quota assigned by the Sales Director.• Prepares a progress report of pending accounts and submits to the Sales Manager • Answering all customers’ inquiries in the way to achieve the company mission which is exceeding customers’ expectations beside achieved his quota• Suggesting new idea to increase our sales Show less

Technical Support Executive

• May 1999 - Nov 2002

• Experiencing customer’s technical problems (ADSL and ISDN and Dial Up or FTP Accounts Problems). • Rehearsing customers to use the internet. and install all kind of internet connections , • Installation of the network infrastructure. • Joining the computers to a Workgroup and creating shared folders. • Maintain current expertise in supported applications and hardware technology • Used the Microsoft CRM and the Siebel as the ticketing system. • Responsible for handling and solve DSL problems, over the phone • Receive Incoming corporate support calls and Answering incoming calls within acceptable service level Show less

Sales Account Executive

• May 1997 - May 1999

• Handling the duty of selling Refrigerator trucks and separate Units and thermal isolated chambers to end users and meeting their requirements. • Handling the duty of selling Refrigerator trucks and separate Units and thermal isolated chambers to end users and meeting their requirements.