Associate Engineer - Data Center Monitoring and Operation Center

• Dec 2022 - Present

DATA CENTER MONITORING AND OPERATIONS ENGINEER – LEVEL 3

• Aug 2022 - Dec 2022

Information Technology Support Engineer

• Sep 2021 - May 2022

Information Technology Engineer

• Apr 2021 - Sep 2021

Information Technology System Engineer

• Jun 2018 - Apr 2021

Manazel Specialists is a sister concern of Manazel Real estate Key Responsibilities • Daily monitoring of servers, storage and network devices • Installation, configuration and troubleshooting of services such as Active directory, DNS, DHCP, VPN, File Server, Web and Antivirus. • Planning, Implementing and Troubleshooting Microsoft Exchange Server 2010, 2013, 2016. • Configuring Internal & External Access of Mailbox (Outlook MAPI, Outlook Anywhere, OWA, and Active Sync). • Manage File Server, Print Server, Domain Server and WIFI Controllers. • Installation and Configuration of Storage System. • Experience in Remote access VPN and site to site VPN • Managing FortiGate Devices. • Network/System infrastructure Security using firewalls/UTM devices. • Sound knowledge in VM Ware, Hyper V Virtualization • Diagnose hardware and software problems, and replace defective components. • Upgrade systems and processes as required for enhanced functionality and security issue resolution. • Installation, configuration and troubleshooting of Routers, Switches, Firewalls & Access Points. • Sound knowledge over LAN technologies like VLANS, VTP, Inter VLAN Routing & VLAN trucking. • Knowledge in Routing Protocols like RIP, EIGRP, OSPF. • Knowledge in ACL's and NAT. • Network Documentation and inventory management Of IT assets. Show less

Information Technology Engineer

• Jun 2017 - May 2018

ONE BROKER GROUP is a group of companies (Ottomans-Lannhill-Provident-ELysian-Aurum Real estate) Responsible for IT Infrastructure of these FIVE companies Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network access and backup systems Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in time Audit systems and assess their outcomes Preserve assets, information security and control structures Handle annual budget and ensure cost effectiveness Show less

Information Technology Engineer

• Dec 2016 - May 2017

Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network access and backup systems Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in time Audit systems and assess their outcomes Preserve assets, information security and control structures Handle annual budget and ensure cost effectiveness Show less

Network Engineer

• Dec 2014 - Dec 2016

Implementing & Managing VMWare vSphere (ESXi, vCenter) Planning and configuring VMware vCenter & Hyper-V Backup with Veritas, Veeam & Arcserve Backup. Deploying VMs and troubleshoot performance issues related with VMware. Planning & Implementing VMWare HA Cluster & SRM. Deploying VMs from templates, P2V, V2V Migration & Guest OS Customization. Capable to install & configure Active Directory Service Managing and Maintaining DHCP server Software deployment for Specific Users & Computers Administering DNS in Windows Server 2003 and 2008 Network Implementing and Managing and Maintaining IP Addressing Implementing, maintaining Distributed File System Managing Users, Computers and Groups Installation, setup, configuration, migration, upgrading and maintenance of desktop PC, OS, Microsoft software's and related peripherals Implementing, managing Routing and Remote Access Configuring User and Computer Security Settings Group Policy Troubleshooting and resolving of desktop PC problems and related peripherals Network Administration Sound Knowledge in routing protocols like RIP v1& v2, OSPF and EIGRP Good knowledge in configuring and troubleshooting ACL's and NAT Installing and Configuring Cisco Routers and switches. Implementing and Configuring Wireless LAN connections Networking fundamentals, Computer Networks and TCP/IP concepts OSI concepts, Protocols like FTP, SMTP, POP, and HTTP.etc. Sound knowledge over LAN technologies and VLANS, VTP, Inter VLAN Routing, MLS, VLAN Trunking (IEEE 802.1Q and ISL) Exchange Server Administration Capable to install and configure Microsoft Exchange 2003,2007 &2010 Configuring and managing proper storage group, Database for Exchange Users Show less

IT SUPPORT ENGINERR

• Oct 2013 - Oct 2014

RESPONSIBILITIES AND TECHNICAL SKILLS LAN Administration • Installation & Administration of all Microsoft Operating Systems • Trouble Shooting of OS and Hardware related Issues • Installation of Various Software, Antivirus, Components and Drivers • Trouble Shooting of Internet Browser and other Applications Issues • Installation and Trouble Shooting of network Printers & Scanners • Maintaining User’s Data & NTFS Security on File Servers • Configuration and Troubleshooting of Switching Technologies like VLAN, VTP, Inter VLAN Routing and VLAN Trunking • Configuration, Management and of Wireless networks • Remote support via RDP, Net meeting, VNC, TeamViewer. • Configuration of DHCP, DNS, VPN and DFS • Planning and Implementing an Active Directory Infrastructure • Managing Users, Computers and Groups • Configuring User and Computer Security Settings Group Policy • Planning, Implementing and Administering Microsoft Exchange Server 2007,2010&2013 • Configuration, Management and Troubleshooting of Microsoft Outlook 2003/2007/2010/2013/2016 • Planning and Configuring Backup by using third party applications • Knowledge about CCTV – DVR and NVR • Knowledge in Cloud Computing • Awareness about Avaya IP Telephony (IP Office 500) • Troubleshooting of IP Telephone Issues, Extension Mobility and Channel Wan Administration • Configuration of Routers and Switches • Knowledge in Routing Protocols like RIP, EIGRP, OSPF • Good Knowledge in IPv4,IPv6 Addressing • Knowledge in ACL's and NAT • Configuration and Managing Firewall Devices Show less

HARDWARE ENGINEER / NETWORK SUPPORT

• Mar 2009 - Aug 2013

Capable to install & configure Active Directory Service Managing and Maintaining DHCP server Software deployment for Specific Users & Computers Administering DNS in Windows Server 2003 and 2008 Network Implementing and Managing and Maintaining IP Addressing Implementing, maintaining Distributed File System Managing Users, Computers and Groups Installation, setup, configuration, migration, upgrading and maintenance of desktop PC, OS, Microsoft software's and related peripherals Implementing, managing Routing and Remote Access Configuring User and Computer Security Settings Group Policy Troubleshooting and resolving of desktop PC problems and related peripherals Network Administration Sound Knowledge in routing protocols like RIP v1& v2, OSPF and EIGRP Good knowledge in configuring and troubleshooting ACL's and NAT Installing and Configuring Cisco Routers and switches. Implementing and Configuring Wireless LAN connections Networking fundamentals, Computer Networks and TCP/IP concepts OSI concepts, Protocols like FTP, SMTP, POP, and HTTP.etc. Sound knowledge over LAN technologies and VLANS, VTP, Inter VLAN Routing, MLS, VLAN Trunking (IEEE 802.1Q and ISL) Exchange Server Administration Capable to install and configure Microsoft Exchange 2003,2007 &2010 Configuring and managing proper storage group, Database for Exchange Users Show less